We are seeking a highly skilled and motivated Customer Service Representative to join our team at Allied Solutions! As a remote customer service professional, you will have the opportunity to work in a dynamic and supportive environment, delivering exceptional service to our customers while building solid relationships. This is a direct-hire position with a competitive salary, a $1500 sign-on bonus program, and a comprehensive benefits package.
About Us
At Allied Solutions, we are driven by an enthusiastic spirit and a passion for success. As one of the largest providers of insurance, lending, and marketing products to financial institutions in the country, we offer a robust compensation package and dedicated career paths for all our positions. We celebrate our employee successes, recognize their achievements, and care about the communities we serve.
Job Responsibilities
- Handle incoming borrower, agent, and lender calls with professionalism and speed
- Work the outbound call queue and make outbound calls or web verification
- Accurately compose written information for loan histories of customers
- Verify, key, and memo insurance information
- Process insurance information received from agents, lenders, and borrowers on the internal tracking system
- Review insurance policies for compliance with lender requirements
- Distribute and exchange information with others
- Meet set goals and assigned workload expectations for productivity
- Mentor fellow co-workers as requested by supervisor
Qualifications
- High school diploma/GED required
- 1 year of related experience preferred
- Data entry and keyboard knowledge required
- Call Center experience preferred
- Strong attention to detail and organization skills required
- Ability to handle multiple tasks and work independently in a fast-paced environment
- Strong problem-solving and analytical abilities
What We Offer
- Competitive salary and $1500 sign-on bonus program
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) or Roth account with employer match
- Company-paid life, short, and long-term disability coverage
- 3 weeks PTO by the end of the first year
- Dedicated career paths and opportunities for growth and advancement
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
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