Job Description:
• Partner with the outside sales team to schedule and deliver customized product demonstrations to prospective customers
• Translate technical product features into business value and ensure alignment with end-user safety workflows
• Lead onboarding and training for new customers, ensuring seamless setup and adoption of the Connected LOTO solution
• Act as a subject matter expert on LOTO regulations (OSHA 1910.147) to educate customers and address compliance questions
• Gather customer feedback and influence product roadmap by identifying new features and solution improvements
• Document customer engagement activity in the CRM system and maintain a pipeline of opportunities
• Support RFPs, technical documentation, and marketing content to accelerate the sales process
• Collaborate cross-functionally with product, engineering, marketing, and sales leadership to refine strategy and drive growth
• Represent Master Lock at trade shows, conferences, and industry events
Requirements:
• 7-10 years of experience in SaaS sales engineering or technical pre-sales roles
• Strong communication and presentation skills with the ability to communicate technical information to both technical and non-technical audiences
• Experience working with safety or maintenance teams in industrial or manufacturing environments
• Proficiency in Microsoft Office programs (PowerPoint, Excel, Word, Outlook)
• Past experience using any CRM platform (HubSpot, Oracle, SAP, Salesforce, Dynamics, etc.)
Benefits:
• Robust health plans
• Market-leading 401(k) program with company contribution
• Product discounts
• Flexible time off benefits
• Adoption benefits