• Advanced level resource with specialized knowledge and experience in account management administering Active Directory.
• Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization.
• Advanced knowledge of appropriate security measures of the organization.
• Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients.
• Ability to analyze and assess client needs to develop effective and appropriate solutions.
• Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction.
• Analysis of technical and user documentation for technical assistance and support
• Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters.
• Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically.
• Demonstrates initiative in solving problems associated with projects and daily work.
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