Telerecruiter I, Donor Recruitment

BioBridge Global is an AABB-accredited blood bank operating in South Texas, dedicated to providing blood, plasma, and tissue services. The Telerecruiter I role focuses on meeting telephone recruitment goals by scheduling donors for donations while delivering excellent customer service and maintaining accurate donor records. Responsibilities Telephone recruit and schedule donors in order to meet and/or exceed required goals Answer telephone, take messages and direct incoming calls appropriately Manage time wisely to ensure efficient and productive telephone contacts Maintain accurate donor files and update status on computer Must have knowledge and ability to schedule all applicable procedures Complete all necessary paperwork accurately and timely Perform computer data entry Performs other duties as assigned Assist other departments with clerical support as needed Skills Requires a high school diploma or general equivalency diploma Must maintain knowledge of and perform according to Standard Operating Procedures (SOPs) and policies Must become familiar with daily blood needs to convey the necessity of donating to the potential donor Must acquire a working knowledge of general work procedures, donor qualifications, paperwork, blood types, blood donation process and donation procedures Must be capable of performing long and short term goals Must have strong computer skills Must have excellent telephone and/or email etiquette skills Must be a self-starter and self-directed worker Must be able to keep information confidential Must be neat in appearance and well groomed Must be professional, organized, detail oriented, communicative, and have the ability to greet the public in a friendly and courteous manner Prefer telephone and/or customer service experience Benefits 100% Employer Paid Life Insurance 401(k) with Employer Contribution 100% Employer Paid Long-term Disability Plan Paid Time Off (PTO) 100% Employer Paid AD&D Extended Illness Benefits (EIB) 100% Employer Paid Employee Assistance Program Shift Differentials Group Health Medical Plan with prescription coverage Paid Holidays Variety of Voluntary Supplemental Insurances Incentive Compensation Plan Voluntary Dental Coverage Educational Assistance Program Voluntary Vision Company Overview BioBridge Global is an organization that provides blood, cell, and tissue products. It was founded in 2013, and is headquartered in San Antonio, Texas, USA, with a workforce of 501-1000 employees. Its website is