The UPS Store is seeking an Instructional Design Specialist to support the knowledge and skill development training programs and materials for The UPS Store franchise network.
Requirements
• Provides instructional expertise and recommendations to support trainers and SMEs in the creation and implementation of training programs and materials
• Coordinates with SME and project manager throughout course development to meet goals and objectives
• Develops programs and course curricula for the Franchisee and Center Manager corporate training programs
• Conducts Train-the-Trainer sessions to ensure trainer readiness
• Assesses the effectiveness of training programs and makes data-driven improvements
• Produces instructional materials for various instructional delivery methods
• Gathers data on training needs and learning interventions to integrate the design of training materials and programs
• Writes course content and incorporates relevant graphics
• Collects content for development of training materials to ensure alignment with training and learning development strategies
• Reviews procedures and guidelines for training programs and learning interventions
• Identifies the most recent innovation in the technology of online learning and suggests ways that training projects could be updated or improved
• Collaborates with internal clients and SMEs to assist with the direction and management of projects
• Designs evaluation tools necessary for measuring training and learning intervention effectiveness
Benefits
• Visa Sponsorship
• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Employee relocation sponsorship