vAuto Performance Manager

The vAuto Performance Manager is responsible for client retention and utilization, ultimately resulting in continued revenue stream from a business model where no client contracts exist. The PM is also responsible for harvesting additional accounts and expanding/upselling product functionality in an effort to maximize revenue growth across their client base. Requirements 6 years' experience in a related field, or a different combination of education and experience Bachelor's degree in a related discipline Ability to articulate/communicate in a way that retains audience engagement Exceptional listening skills and to be able to detect problem/risks without being in face-to-face situation, ability to ask open ended questions to provoke thoughtful disruption Client focus and excellent customer service skills/approach High energy, enthusiasm, resilience, determination, proactiveness, relentlessness and being highly driven Proficiency in using Customer Relationship Management Systems and other automotive management systems Technically savvy and proficient in Microsoft Office Outstanding relationship management capabilities Strong communication and interpersonal skills Ability to effectively work with all levels at automotive dealership or dealer group Benefits A competitive salary and top-notch bonus/incentive plans. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive healthcare benefits, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Professional development and continuing education opportunities. Access to financial wellness/planning resources. Originally posted on Himalayas