We are looking for a reliable and detail-oriented Virtual Assistant to join our team. This role plays a key part in managing rental billing, payment follow-ups, and general administrative support to ensure smooth day-to-day operations.
Key Responsibilities:
- Payment Reminders & Collections: Send daily, weekly, and monthly rental payment reminders via email in a timely and accurate manner. Call drivers with overdue or defaulted payments, follow up consistently, and provide regular updates on payment status.
- Invoicing: Prepare and issue invoices accurately and on time. Monitor payments, update records, and ensure proper tracking of all billing transactions.
- Client Communication: Handle follow-ups with clients regarding outstanding balances. Maintain a professional, polite, and consistent communication style to ensure timely payments.
- Document Preparation: Draft rental and service agreements as needed. Ensure all documents are complete, accurate, and properly organized for record-keeping.
- Basic Social Media Support: Assist with simple social media tasks such as posting updates and basic engagement, ensuring alignment with company branding.
- General Administrative Support: Provide day-to-day administrative assistance and support other tasks or projects as assigned by management.
Qualifications:
- Proven experience in an administrative role, preferably in the automotive, car rental, or related industry.
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize workload effectively
- Experience in invoicing and document preparation
- Able to work independently with minimal supervision
- Preferably with flexible availability and minimal family commitments.
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