Company Overview
Move for Less is a well-established, top-rated moving company based in Northeast Ohio. We’re focused on running a lean, professional operation with strong systems, clear expectations, and a great customer experience.
We are building a small, high-quality remote support team and are looking for a U.S.-based Virtual Sales & Operations Assistant to support sales follow-up, customer communication, and administrative operations.
This is a long-term, stable role — not a high-pressure sales job.
What You’ll Be Doing
• Answering inbound calls during assigned hours
• Returning missed calls promptly
• Following up with warm leads using provided scripts
• Sending quotes, confirmations, and prep instructions
• Updating CRM records accurately (SmartMoving)
• Requesting Google reviews after completed moves
• Supporting daily admin and operations tasks
You will work closely with our Operations Manager and follow clear scripts and systems.
Compensation & Incentives
• Base Pay: $20–$23/hour (paid hourly for all time worked)
• Hours: 20–25 hours per week
• Monthly Performance Bonuses: Up to $500
Bonuses are based on:
• Fast lead response times
• Consistent follow-up completion
• Clear documentation and communication
• Supporting strong close rates (no discounting pressure)
• Clean handoffs to operations
• Review requests and customer experience
This role is not commission-based and not paid as a percentage of revenue.
Who This Role Is a Great Fit For
• Experienced remote workers
• Customer service or sales support professionals
• Call center, real estate ISA, or admin backgrounds
• People who value structure, consistency, and clarity
• Strong communicators who sound professional on the phone
Requirements (Must-Have)
• U.S.-based only (no exceptions)
• Prior remote work experience
• Experience handling inbound and outbound phone calls
• Comfortable following scripts and documenting in a CRM
• Reliable internet and quiet workspace
• Available during Eastern Time (EST) business hours
• Dependable, organized, and detail-oriented
Application Process (Important)
To be considered, you must submit:
• Resume
• Short Cover Letter (Mandatory)
• Availability (days/times)
Final candidates will complete a paid test task.
Applications missing the voice recording will not be reviewed.
If you’re looking for a stable, remote role with real upside, clear expectations, and long-term growth potential, we’d love to hear from you.
Pay: $20.00 - $22.00 per hour
Expected hours: 20.0 – 25.0 per week
Benefits:
• Work from home
Application Question(s):
• Have you handled inbound and outbound phone calls as part of a previous role?
• Are you comfortable following structured scripts and documenting calls accurately in a CRM?
• Can you reliably work 20–25 hours per week during Eastern Time (EST) business hours?
• This role requires consistency, attention to detail, and fast response times. Is that a good fit for your working style?
• As part of the application process, you will be asked to submit a short voice recording and complete a paid test task. Are you comfortable with this?
Experience:
• Remote Role: 2 years (Preferred)
Location:
• United States (Required)
Work Location: Remote
Apply Now
Apply Now