---
```html
Welcome to arenaflex – Your Next Career Destination in Modern Supply Chain
At arenaflex, we are reshaping the future of logistics and distribution with cutting‑edge technology, people‑first leadership, and an unwavering commitment to safety. Our warehouses across the United States serve as vital hubs for retail brands, delivering products to millions of customers every day. As a member of the arenaflex family, you will join a diverse community that includes proud veterans, military reservists, and dedicated professionals who share a common passion for excellence.
Why This Role Matters
The Warehouse Administrative Customer Coordinator is the connective tissue between our operational floor, our customers, and our carriers. You’ll ensure that every shipment, return, and export request moves smoothly, that paperwork is accurate, and that customers receive the transparent, reliable service they expect from a market‑leading supply chain partner. If you enjoy multitasking, have a keen eye for detail, and thrive in a fast‑paced, technology‑driven environment, this position will let you make a measurable impact every shift.
Position Overview
Location: City of Industry, CA (full‑time, weekly pay cycle)
Compensation: $21.00 per hour (paid weekly) – plus a comprehensive benefits package that starts after 30 days of service.
Core Responsibilities
- Administrative Excellence: Manage shift‑level paperwork, maintain organized filing systems, and follow Standard Operating Procedures (SOPs) to keep all documentation accurate and up‑to‑date.
- Customer & Contractor Interaction: Serve as the primary point of contact for customers and external contractors, answering inquiries about shipment times, load statuses, product cuts, and damage claims with professionalism and speed.
- Export Coordination: Process export orders, complete required export paperwork, generate export labels, and keep meticulous records to ensure compliance with international shipping regulations.
- Returns Management: Utilize the Warehouse Management System (WMS) to log and process product returns, maintaining clear and complete paperwork throughout the cycle.
- Pallet Management: Order CHEP and white‑wood pallets, reconcile pallet counts, and investigate variances to guarantee the availability of proper packaging materials.
- Metrics & Reporting: Update shift and area metrics in the WMS, providing real‑time data that supports operational decisions and continuous improvement initiatives.
- Cross‑Functional Collaboration: Work closely with transportation coordinators, inventory specialists, and carrier partners to resolve issues and keep the supply chain moving.
- Flexibility & Overtime: Embrace additional duties as assigned, including overtime when demand spikes, ensuring the warehouse meets its performance targets.
Essential Qualifications
- High school diploma or equivalent (GED accepted).
- Prior experience as a clerk or coordinator in a warehouse, distribution center, or similar logistics environment – particularly in transportation coordination, inventory control, shipping/receiving, or carrier communication.
- Demonstrated ability to make rapid, reliable decisions that reflect both customer expectations and arenaflex standards.
- Strong written, verbal, and organizational communication skills.
- Intermediate proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
- Basic familiarity with Warehouse Management Systems (WMS) – knowledge of any specific WMS is a plus.
Preferred Qualifications & Additional Assets
- Experience operating forklift equipment; certification may be required.
- Advanced understanding of WMS functionalities, including returns processing and pallet tracking.
- Experience handling export documentation and international shipping requirements.
- Customer service background in a high‑volume, fast‑moving environment.
- Knowledge of safety protocols and a strong commitment to a zero‑incident workplace.
Key Skills & Competencies for Success
- Attention to Detail: Precision in data entry, paperwork, and metric tracking prevents costly errors.
- Problem‑Solving: Ability to quickly diagnose shipment discrepancies, carrier issues, or pallet shortages and propose effective solutions.
- Time Management: Juggling multiple priorities—customer inquiries, export paperwork, return processing—while meeting tight deadlines.
- Technology Savvy: Comfort navigating WMS interfaces, using handheld devices, and adopting new software tools as they roll out.
- Team Orientation: Collaboration with floor staff, supervisors, and external partners is essential for seamless operations.
- Customer‑Centric Mindset: Treat every client interaction as an opportunity to reinforce arenaflex’s reputation for reliability and professionalism.
Compensation, Perks & Benefits
Weekly Pay Cycle: Receive your earnings every Friday, giving you consistent cash flow.
Comprehensive Benefits (effective after 30 days):
- Medical, Dental, and Vision coverage – options for individual or family plans.
- 401(k) with company match – start building retirement savings from day one.
- Paid Time Off (PTO) – vacation, sick leave, and personal days accrue each year.
- Employee Stock Purchase Program – obtain high‑valued stock at a 15% discount.
- Exclusive employee discounts on tools, automobiles, travel, electronics, appliances, cell phones, and more – saving you money on everyday purchases.
- On‑the‑Job Paid Training – we invest in your development from the moment you start.
- Safety Gear Provided – we prioritize your well‑being with top‑of‑the‑line equipment and a culture that puts safety first.
Career Growth & Learning Opportunities
At arenaflex, your career path is a journey of continuous advancement. As you master the coordinator role, you can progress to:
- Senior Warehouse Operations Analyst – focus on performance metrics, process improvement, and strategic planning.
- Transportation Scheduler or Logistics Planner – coordinate regional carrier networks and optimize routing.
- Warehouse Management Team Lead – supervise a team of coordinators, lead shift operations, and mentor new talent.
- Supply Chain Project Manager – spearhead technology implementations, automation projects, and cross‑functional initiatives.
We partner with accredited training providers and encourage certifications such as OSHA Forklift Operator, Certified Supply Chain Professional (CSCP), and advanced WMS credentials.
Work Environment & Culture at arenaflex
Our facilities are equipped with state‑of‑the‑art material handling equipment, ergonomic workstations, and robust safety systems. The culture at arenaflex is built on three pillars:
- Safety First: Zero‑tolerance policy for unsafe practices, continuous safety audits, and a proactive safety committee.
- Inclusion & Diversity: Proudly an Equal Opportunity Employer, we celebrate a workforce that includes veterans, women, minorities, people with disabilities, and individuals of all backgrounds.
- People‑Centric Leadership: Managers who mentor, listen, and champion employee development, ensuring every voice is heard.
Our employee‑resource groups (ERGs) provide networking and support for veterans, women in logistics, and young professionals, reinforcing a sense of belonging and shared purpose.
Application Process
Ready to make an impact at arenaflex? Follow these simple steps:
- Prepare an up‑to‑date résumé highlighting relevant warehouse, administrative, and customer service experience.
- Submit your application through our online portal – Explore All arenaflex Careers.
- Look for a confirmation email and watch the short video from a current arenaflex supply chain team member to get a behind‑the‑scenes look at life in the warehouse.
- Participate in a brief phone interview focused on your experience, communication style, and interest in logistics.
- Attend an on‑site interview where you’ll meet the hiring manager, tour the facility, and discuss real‑world scenarios you may encounter.
We value transparency, so you’ll receive feedback at each stage of the process.
Join the arenaflex Family Today
If you’re driven, detail‑oriented, and eager to grow within a forward‑thinking logistics powerhouse, arenaflex wants you on our team. Our commitment to safety, diversity, and employee development ensures that you’ll not only have a job—you’ll have a rewarding career path with genuine support every step of the way.
Take the next step toward a fulfilling future. Apply Now
``` Apply Now