We're Hiring For HR Support Role ID-1026 – Amazon Store

Job Description Trigent Software is a leading provider of IT services and consulting, dedicated to delivering innovative solutions to clients worldwide. We are currently seeking a highly motivated and detail-oriented individual to join our team as an HR Support Role. Other Jobs You May Be Interested Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, $45/hr, Remote, No Experience, Night Job Entry-Level Remote Data Entry, $50/hr, Evening Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, $40/hr, Remote, No Degree, Night Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Data Entry, $45/hr, No Degree, Night Shift Part-Time Customer Support, $40/hr, Remote, College Student Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Weekend Data Entry, $45/hr, Remote, No Experience Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Customer Support, $45/hr, Part-Time, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Weekend Customer Support, $42/hr, Remote, College Student Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Live Chat, $40/hr, Part-Time, No Degree Required Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Remote Phone Support, $45/hr, Evening, No Experience Required Data Entry, No Experience, $50/hr, Remote, College Student Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Live Chat Support, Remote, $42/hr, Night Shift, College Student Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Data Entry, $45/hr, Remote, Evening, No Experience Required Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Customer Support, $50/hr, Night Shift, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Live Chat Support, $42/hr, Weekend, Remote, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Remote Moderator, $42/hr, Weekend, No Experience Required Data Entry, No Degree, $45/hr, Part-Time, Remote Job Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Live Chat, $45/hr, College Student, No Experience Remote Data Entry, $40/hr, Part-Time, No Degree Required Phone Support, $50/hr, Weekend, Remote, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Remote Customer Support, $45/hr, No Experience, Part-Time Data Entry, $50/hr, Night Job, No Degree, Remote Remote Moderator, $40/hr, College Student Friendly, Part-Time Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Phone Job, $45/hr, Part-Time, No Degree Required Customer Support, $50/hr, Night Job, Remote, No Experience Data Entry, Remote, $42/hr, Evening Job, No Degree Live Chat Support, $45/hr, Weekend, Remote, College Student Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Phone Job, $45/hr, No Degree, College Student Friendly Customer Support, $42/hr, Remote, Evening, No Experience Responsibilities Conduct inbound and outbound calls to US-based candidates, effectively screening them for client's hiring requirements. Utilize call-in tool to record outcomes of calls, providing accurate and timely information. Motivate candidates to complete job applications and assist with scheduling and rescheduling their first day of work, ensuring smooth onboarding. Review application forms to ensure all details are accurately filled out by candidates. Handle inbound calls and promptly resolve candidates' queries, delivering exceptional customer service. Respond to candidates' queries via email and text, providing clear and concise information. Resolve queries using a ticketing platform, with knowledge of ServiceNow considered an advantage. Maintain a quality score of 90% and above throughout the process, consistently meeting or exceeding performance targets. Escalate complex issues or problems and seek guidance when necessary. Establish and maintain process controls, updating and validating process documentation to ensure compliance with requirements. Identify opportunities for process improvements, suggesting ideas to enhance efficiency, accuracy, and control measures. Actively participate in team building activities, fostering a collaborative and positive work environment. Safeguard the security and confidentiality of client data, adhering to data protection policies and guidelines. Strive for customer satisfaction, consistently exceeding expectations and delivering exceptional service. Role Details Job Title: HR Support Role Role Category: Customer Success Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Requirements and Qualifications Proficient in English language (both verbal and written communication skills). Previous experience in a customer support role or call center environment is preferred. Strong interpersonal and communication skills, with the ability to build rapport and effectively resolve queries. Detail-oriented with excellent organizational and time management abilities. Ability to work well under pressure, multitask, and meet tight deadlines. Familiarity with ticketing platforms and knowledge of ServiceNow is a plus. Demonstrated problem-solving skills and ability to handle complex issues. Proactive mindset with a continuous improvement mindset. A team player with a positive attitude and willingness to contribute to a collaborative work environment. Join Trigent Software and embark on a rewarding career as an HR Support Role, where you will play a vital role in delivering outstanding customer support and contributing to the success of our clients. Apply now to be part of our dynamic and innovative team!"