Join the Team as a Nordic-speaking Customer Support Specialist at blithequark

Remote Full-time
Are you ready to embark on a game-changing career that combines your passion for customer service with your fluency in Nordic languages? Look no further than blithequark, a global technology and services leader that powers the brands of the future. We're a dynamic and innovative company that's committed to helping well-known brands improve their businesses with technology and integrated solutions, in over 70 countries across various industries. As a Nordic-speaking Customer Support Specialist at blithequark, you'll have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.Our company culture is built on a foundation of collaboration, creativity, and a commitment to excellence, making us a great fit for individuals who are looking for a challenging and rewarding career. About blithequarkblithequark is a global technology and services leader that's dedicated to helping well-known brands improve their businesses with technology and integrated solutions. We're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies forCareer Growth,” and “Best Company Culture,” year after year.Our company is built on a foundation of innovation, collaboration, and a commitment to excellence, making us a great fit for individuals who are looking for a challenging and rewarding career. The RoleAs a Nordic-speaking Customer Support Specialist at blithequark, you'll be responsible for assisting our customers in one of the Nordic languages (Swedish, Danish, or Norwegian) through inbound/outbound phone calls, email, and chat functions. This role provides customer service support and resolution of routine problems regarding client's product or services.You'll be working with a talented team of professionals who share your passion for delivering exceptional customer experiences. Key ResponsibilitiesAs a Nordic-speaking Customer Support Specialist, you'll be responsible for:* Providing great customer service to our customers via phone, email, and in some cases, chat* Finding solutions for each individual customer to ensure their journey runs smoothly* Collaborating with our team to resolve customer issues and improve our services* Staying up-to-date with our products and services to provide accurate information to our customers* Meeting and exceeding our customer satisfaction targetsRequirementsTo be successful in this role, you'll need:* Fluency in any of the Nordic languages (Swedish, Danish, or Norwegian)* A good command of English* Passion and interest in customer service!Previous experience is not required but a valued merit* Ability to work from one of our offices or from the comfort of your own home within the Baltic region* Strong communication and problem-solving skills* Ability to work in a fast-paced environment and meet deadlinesWhat We OfferWe're committed to providing our employees with a competitive compensation package, including:* A competitive base salary* Possibility to earn performance-based bonuses* A job you can do from the comfort of your own home or from our offices in city center - you choose!* Flexibility to work either fulltime or parttime with an extensive training to make you have everything you need to succeed* Additional health insurance* Various benefits depending on your country of residence* Supportive and fun coworkers (if we do say so ourselves)Work Environment and CultureAt blithequark, we're committed to creating a work environment that's inclusive, supportive, and fun. Our company culture is built on a foundation of collaboration, creativity, and a commitment to excellence, making us a great fit for individuals who are looking for a challenging and rewarding career.We're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies forCareer Growth,” and “Best Company Culture,” year after year. Location andWorking HoursThis role is available from the United States, Estonia, and South Dakota (USA). You'll have the flexibility to work from one of our offices or from the comfort of your own home within the Baltic region. Our working hours are 8.5 hours per day, which can include both weekdays and weekends. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding career, we'd love to hear from you!Please apply including your resume and a cover letter, to express your interest in this role. We're an equal opportunity employer and welcome applications from diverse candidates. Equal Opportunity Employerblithequark is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic. Language Requirements* Fluency in any of the Nordic languages (Swedish, Danish, or Norwegian)* A good command of EnglishTime TypeFull-timeCalifornia ResidentsIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.Ready to take the next step in your career? to as a Nordic-speaking Customer Support Specialist at blithequark!
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