Lead Pharmacy Technician, Customer Service and Data Entry Team Leader in Peabody, MA, at arenaflex, Driving Excellence in Patient Care and Pharmacy Operations
Introduction to arenaflex and Our Mission arenaflex is a leading healthcare company dedicated to providing exceptional patient care and innovative pharmacy solutions. Our mission is to bring heart to every moment of health, and we are committed to delivering enhanced, human-centric healthcare for a rapidly changing world. As a key player in the healthcare industry, we strive to promote and sustain a culture of diversity, inclusion, and belonging every day. Our Omnicare, closed-door pharmacy is seeking a highly skilled and experienced Lead Pharmacy Technician to join our Front End department in Peabody, MA. If you thrive in leadership roles and are passionate about delivering best-in-class customer support, we encourage you to apply for this exciting opportunity. Day in the Life of a Lead Pharmacy Technician at arenaflex As a Lead Pharmacy Technician, you will play a vital role in leading and supporting our front-end pharmacy technician team. Your primary responsibilities will include assisting with data entry, customer service, and processing support tasks when the pharmacy is busy. You will work closely with our pharmacists to ensure accuracy and provide exceptional customer service to our long-term care, assisted living, and chronic care customers. Additional responsibilities will include: Collaborating with senior technicians to coordinate daily production of assigned areas, including data entry, customer service, and automation Troubleshooting and assisting with front-end processes and workflow issues to identify solutions Partnering with pharmacy leaders on team training plans and collaborating with field training teams as needed Assisting in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws The Team and Rewarding Benefits at arenaflex At arenaflex, we offer a supportive and dynamic work environment that is aligned with our company's mission. Our team is dedicated to providing exceptional care to those in skilled nursing facilities, assisted living communications, and chronic care settings. Although our pharmacies are not open to the public, you will work amongst great colleagues who share your passion for delivering outstanding patient care. In addition to a competitive salary and comprehensive benefits package, we offer: Paid training, tuition support, and cross-training opportunities to help you grow in your career FREE business, leadership, and development courses to enhance your skills and knowledge Employee discount programs and affordable back-up child and elder care services Up to $10,000 reimbursement for expenses to build a family, including adoption, surrogacy, and doula services (if working 30+ hours per week) A range of other benefits and perks that demonstrate our commitment to your well-being and success Required Qualifications for the Lead Pharmacy Technician Role To be successful in this role, you will need to bring the following qualifications and skills: Verifiable High School Diploma or GED Certification, licensure, or registration as a pharmacy technician, or as required by state law One (1) or more years of experience as a pharmacy technician Preferred Qualifications for the Lead Pharmacy Technician Role While not required, the following skills and experiences are preferred: Prior experience in the long-term care industry PTCB National Certification Education and Training at arenaflex We are committed to providing ongoing education and training to help you grow in your career. You will have access to a range of training programs, including: Orientation and onboarding programs to help you get started in your role Ongoing training and education programs to enhance your skills and knowledge Leadership development programs to help you advance in your career Career Growth Opportunities and Learning Benefits at arenaflex At arenaflex, we are committed to helping you grow in your career. We offer a range of career growth opportunities, including: Professional development programs to enhance your skills and knowledge Leadership development programs to help you advance in your career Cross-training opportunities to help you gain new skills and experiences Tuition support and reimbursement programs to help you pursue further education Work Environment and Company Culture at arenaflex At arenaflex, we are proud of our dynamic and supportive work environment. Our company culture is built on a foundation of diversity, inclusion, and belonging, and we strive to create a workplace where everyone feels valued and respected. We offer a range of programs and initiatives to support your well-being and success, including: Employee recognition and reward programs Wellness programs and employee assistance services Diversity and inclusion initiatives to promote a culture of belonging Community outreach and volunteer programs to give back to our communities Compensation, Perks, and Benefits at arenaflex We offer a competitive salary and comprehensive benefits package, including: Competitive pay and benefits Paid time off and holidays Employee discount programs and affordable back-up child and elder care services Up to $10,000 reimbursement for expenses to build a family, including adoption, surrogacy, and doula services (if working 30+ hours per week) A range of other benefits and perks that demonstrate our commitment to your well-being and success Conclusion and Call to Action If you are a motivated and experienced pharmacy technician looking for a new challenge, we encourage you to apply for this exciting opportunity at arenaflex. As a Lead Pharmacy Technician, you will play a vital role in delivering exceptional patient care and supporting our front-end pharmacy technician team. With a competitive salary, comprehensive benefits package, and ongoing education and training opportunities, this is a career opportunity not to be missed. Apply now to join our dynamic and supportive team and take the next step in your career. Apply for this job