Manager, Epic

Job Description:• An Epic Applications Manager is responsible for the high-level success of one or more teams providing implementation and production support for nephrology practices using the Epic CKD and related products. • Includes product, project, resource, and time management as well as coaching, training, organizing, planning, and budgeting. • Work with internal and external stakeholders to ensure proper usage and acceptance of the CKD system. • Direct management of team including analysts, trainers, project managers, and support staff.• Training, mentorship, and coaching. • Monitor ServiceNow for incidents and requests assigned to team. • Oversee success of Epic upgrades and releases. • Engage with third parties to ensure successful contracting and connectivity. Requirements:• 6+ years of relevant experience• Bachelor’s Degree• Knowledge and experience in the following areas: Epic Community Connect Nephrology and kidney care• Project management• Proficiency with the following tools: Epic tools such as Orion, Nova, and Sherlock• bolthires Office products• Prior management experience• Project management functional experience• Product management functional experienceBenefits:• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out• Support for you and your family: Family resources, EAP counseling sessions, access Headspace ®, backup child and elder care, maternity/paternity leave and more• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.Apply tot his job