Merck Senior Specialist, Grant Operations, US Patient Advocacy (USPA) (Remote) in Salt Lake City, Utah

Job DescriptionRole Summary• Under the direction of the Associate Director & Team Leader of Headquarter US Grant Operations, US Patient Advocacy, theSenior Specialist, Grant Operations, US Patient Advocacy will manage and execute US and Global Independent Patient Advocacy, Charitable, and Patient Innovation & Engagement Non-CE Grant processing from start to finish• This role will provide management of projects and activities that enables operational excellence in support of US Patient Advocacy’s strategic priorities• This role will liaise with external US and Global Patient Advocacy stakeholders, as well as company personnel, such as Legal, Compliance, US Patient Advocacy, and Patient Innovation & Engagement, for ongoing collaboration, issue resolution, and timely and accurate grant proposal submission and processing aimed to address critical patient, caregiver and care team gaps and educational needsResponsibilities and Primary Activities• Manages and facilitates independent grant processing, including but not limited to compliance and quality review, contracting, vendor management, payments, reconciliation and outcomes, and close out• Serves as a subject matter expert (SME) for all grant programs• Accountable for compliance with existing guidelines consistent with external regulatory bodies, Company policies, and business principles• Assists in maintaining regular review and updating of US Patient Advocacy policies, guidance, standard operating procedures (SOPs), executional resources, and processes to ensure activities are planned and conducted in accordance with applicable laws, rules, and regulations• Partners with stakeholders across US and Global business areas, Compliance, and Legal to improve and simplify policies, guidance, and processes to obtain quality and operational effectiveness• Interprets and makes principle-based decisions informing unique situations• Manages Grant Management System troubleshooting, enhancements, updates, and coordination with external vendor• Partners cross-functionally to maintain grant applications, forms, templates, and workflows• Responsible for overseeing concurrent projects, while managing and supporting project execution, ensuring that Patient Organization needs are met in a timely and compliant manner.Consults with Associate Director to provide project management, guidance and direction for project management methodologies, and brings thought leadership to the area of process and project management. • Assists with responding to internal audit, external inspection, and our research and development division and Human Health (HH) non-promotional compliance monitoring plan and implements remediation activities as necessary• Demonstrates the ability to provide guidance to internal (company personnel) and especially external (Patient Organization) partners• Manages routine and ad hoc reporting for US Patient Advocacy, including but not limited to transparency, budget, payments, vetting, outcomes, and grant data• Consults with Associate Director to strategically evaluate problems and facilitates development of creative, workable, and compliant solutions• Demonstrates proficiency in problem-solving techniques and tools and acts as a source of knowledge to others• Plans and delivers innovative ideas and information to others in a clear and impactful manner• Delivers sensitive and difficult messages with tact, diplomacy, and understanding of the target audience• Demonstrates the ability to connect with others on a personal level while remaining sensitive to individual differences to influence others and inspire their support• Understands, effectively applies, and complies with internal and external standards (e.g., Company policies, standard operating procedures), appropriate ethical, legal, and regulatory standards, and product promotion on/off label compliance standards• Identifies, proactively manages, and mitigates risk• Acts with courage and candor and applies critical thinking and a principle-based decision-making process• Views taking appropriate risks as key to advancing the business and own career• 5-10% travel requiredRequired Qualifications, Skills, & ExperienceMinimum• BA/BS degree desired• 2+ years of experience in US and Global grant management• 2+ years of experience in pharmaceutical or biotech industry• Advanced proficiency in Microsoft Excel• Strong communication, strategic thinking, and time management skills• Ability to anticipate system and process needs and identify solutions to streamline and ensure compliance• Proven ability to innovate and adapt to changing internal and external conditions• Excellent project management skills and ability to manage multiple projects simultaneously• Ability to prioritize tasks appropriately to ensure timely and quality grant processing as well as a positive and enhanced internal and external stakeholder experience• Advanced compliance knowledge and expert ability to apply all industry regulations, standards, and Company-guiding principles• Commitment to modeling the highest possible standards of ethics and integrity• Strong interpersonal, networking, and cross-functional management skillsPreferred• 2+ years of relevant Patient Advocacy experience• Master’s degree in science, business, healthcare, or related fieldNOTICE FOR INTERNAL APPLICANTSIn accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor. Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders).Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.Current Employees apply HERE (Current Contingent Workers apply HERE (US and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process. We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC KnowYour Rights (EEOC GINA Supplement​Pay Transparency Nondiscrimination (We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State Acts (U.S. Hybrid Work ModelEffective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely.Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”. Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.Expected salary range:$118,640.00 – $186,800.00Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here (. Search Firm Representatives Please Read CarefullyMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please apply no phone calls or emails. Employee Status:RegularRelocation:No relocationVISA Sponsorship:Travel Requirements:10%Flexible Work Arrangements:Remote WorkShift:1st – DayValid Driving License:Hazardous Material(s):n/aRequisition ID: R268529Apply tot his job