Office Administrator & Client Services professional

Epic Spray Foam is a growing, well-established home services company looking for a high-caliber Office Administrator & Client Services professional to become the operational heartbeat of our office. This role is ideal for someone who is highly organized, polished, and confident, enjoys being the point person for clients and vendors, and takes pride in running a tight ship. If you like ownership, autonomy, and working directly with leadership—this role was designed for you. Why This Role Is Different This is not a call-center or entry-level admin position. You’ll be trusted with real responsibility, have direct access to ownership, and play a meaningful role in how the company operates and grows. We’re looking for someone who wants a long-term seat at the table. What You’ll Own • Be the primary point of contact for inbound calls, emails, and client communication • Schedule jobs, manage calendars, and coordinate with field crews • Maintain customer records, job notes, and documentation with accuracy and professionalism • Handle invoicing, payments, and light bookkeeping coordination • Support office operations, vendor communication, and internal organization • Proactively identify ways to improve systems, workflows, and client experience Who We’re Looking For • 3+ years experience in office administration, client services, or operations • Experience as a CSR • High school diploma or equivalent, Bachelor's degree is a plus • Exceptionally organized with strong attention to detail • Great at taking notes • Clear, professional communicator (phone, email, and in person) • Comfortable handling multiple priorities without dropping the ball • Tech-savvy (CRM systems, scheduling software, Google Workspace / Microsoft Office) • Calm under pressure and confident dealing with homeowners and professionals • Takes pride in being reliable, prepared, and one step ahead Bonus points for experience in: Home services, construction, trades, or service-based businesses What We Offer • Competitive pay based on experience • Performance pay • Incentive Trip (2025 was Mexico) • Stable, full-time position with consistent hours • Direct access to leadership and decision-making • Clean, professional office environment • Opportunity to grow into expanded responsibilities over time • A company that values competence, trust, and long-term relationships How to Apply If you’re someone who thrives on organization, professionalism, and being the person others rely on—we’d love to hear from you. Please apply with your resume and a brief note explaining why this role caught your attention. Apply tot his job