Operations Manager, Access Patient and Support
We are seeking an Operations Manager to lead our team of supervisors and employees in patient support programs. The successful candidate will have experience in patient support services, healthcare, or a related field, and strong leadership and communication skills. Requirements• Manage, coach, lead, and mentor subordinate supervisors• Oversee work on a daily basis and resolve day-to-day problems• Build customer relationships and interpret customer needs• Communicate with customer account managers and client requests• Set priorities for the team and coordinate work activities• Conduct time and capacity studies and forecast future staffing needs• Coach and mentor supervisors and design corrective action plans• Work within budget and financial objectives as defined by directorBenefits• Medical, dental and vision coverage• Paid time off plan• Health savings account (HSA)• 401k savings plan• Access to wages before pay day with myFlexPay• Flexible spending accounts (FSAs)• Short- and long-term disability coverage• Work-Life resources• Paid parental leave• Healthy lifestyle programs Apply tot his job