**Part-time Chat Specialist – arenaflex – College Station, TX**
**Join arenaflex's dynamic team as a Part-time Chat Specialist and be at the forefront of delivering exceptional customer experiences in the automotive and recreational vehicle industry.** As a Part-time Chat Specialist at arenaflex, you will play a vital role in representing our dealer clients favorably online, turning website traffic into leads, and driving revenue for our clients. If you're a positive, energetic, and tech-savvy individual with a passion for great customer service, we want to hear from you! **About arenaflex** arenaflex is a leading provider of innovative solutions for the automotive and recreational vehicle industries. Our mission is to empower dealerships to succeed in an ever-evolving market by delivering cutting-edge technology and exceptional customer experiences. With a relaxed, yet professional and fun work environment, we're committed to fostering a culture of collaboration, innovation, and growth. **Responsibilities** As a Part-time Chat Specialist, you will be responsible for: * Handling a wide variety of customer inquiries via online chat, providing accurate information about products and services, and narrowing down on appointment information to schedule appointments. * Developing and maintaining a knowledge base of the ever-evolving products and services, ensuring you're always up-to-date on the latest offerings. * Capturing customer contact information for lead generation and client review, summarizing interactions based on customer needs for client review. * Providing exceptional customer service, resolving issues promptly, and ensuring a positive experience for our clients. **Qualifications** To succeed in this role, you'll need: * Previous experience in retail customer service or the automotive industry (not necessary, but a plus). * The ability to type at least 35 WPM, with 40 and above preferred. * Basic internet and window-based computer skills, with a strong ability to multitask. * A positive and professional demeanor, excellent written and verbal communication skills, and the ability to adapt to change and enjoy a quick-paced work environment. * Gaming experience is a plus, but not required. **Requirements** To be considered for this role, you must: * Be able to attend 4 weeks of training, Tuesday - Saturday between the hours of 10:00am-6:30pm CST. * Be able to work 5-hour time blocks daily after completing training. * Meet the typing speed requirement of at least 35 WPM, with 40 and above preferred. * Possess a positive and professional demeanor, excellent written and verbal communication skills, and the ability to adapt to change and enjoy a quick-paced work environment. * Gaming experience is preferred, but not required. **Benefits** As a Part-time Chat Specialist at arenaflex, you'll enjoy: * A comprehensive training program to ensure your success in the role. * A dynamic and supportive work environment, with opportunities to collaborate with a talented team. * A range of benefits, including onsite dining, onsite medical center, and a fitness center. * Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation. * A non-smoking environment, promoting a healthy lifestyle. * A commitment to diversity and inclusion, encouraging applicants of all ages and experience to apply. **Compensation** We offer a competitive salary and benefits package, commensurate with experience. **How to Apply** If you're a motivated and customer-focused individual with a passion for technology and the automotive industry, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your experience and qualifications. **Apply Now!** Apply Job! Apply for this job