**Part Time - Customer Service Associate - Tool Rental - Flexible Clover, SC (N York County) 2920**

Remote Full-time
Are you passionate about delivering exceptional customer service and making a difference in people's lives? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! arenaflex is seeking a Part Time - Customer Service Associate to join our team at our Tool Rental department in Clover, SC (N York County) 2920. As a Customer Service Associate, you will play a vital role in ensuring our customers have an exceptional shopping experience, and we're excited to offer you the opportunity to grow and develop your skills in a supportive and inclusive environment. **Your Impact at arenaflex** At arenaflex, we're committed to helping our customers achieve their home improvement goals, and we're looking for talented individuals like you to join our team. As a Customer Service Associate, you will be the face of arenaflex, providing top-notch customer service, and helping customers find the right products and services for their needs. You will be the go-to person for answering questions, resolving issues, and making recommendations to ensure our customers leave the store satisfied and empowered to tackle their projects. **How We Support You** arenaflex is more than just a company - we're a community that cares about our associates' well-being and growth. As a part-time associate, you'll have access to a range of benefits, including: * Competitive pay and flexible scheduling to fit your needs * Multiple top-tier health insurance options to prioritize your well-being * Educational opportunities through our tuition assistance program * A company-matching 401(k) and optional Employee Stock Purchase Program to help you plan for your future * A 10% Associate Discount to save on your purchases * Opportunities to learn new trade skills through our Track to the Trades program **Your Day at arenaflex** As a Customer Service Associate, you will be responsible for: * Welcoming customers to arenaflex and providing exceptional customer service * Assisting customers with locating and handling merchandise * Down stocking merchandise by looking for empty areas on shelves and replenishing supplies * Processing orders and deliveries accurately to ensure customers receive merchandise as expected and on time * Cross-functionally training in other areas of the store to help deliver the best customer service * Preparing merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) * Guiding customers through shopping or checkout * Completing other duties as assigned **Key Responsibilities** * Welcome customers to arenaflex, answer questions, and deliver friendly and professional customer service * Assist customers with locating and handling merchandise * Down stock merchandise by looking for empty areas on shelves and replenishing supplies * Process orders and deliveries accurately so customers receive merchandise as expected and on time * Cross-functionally train in other areas of the store to help deliver the best customer service * Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) * Guide customers through shopping or checkout * Complete other duties as assigned **Minimum Qualifications** * 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information * 6 Months Experience using common retail technology, such as smart phones and tablets * Reading, writing, and performing basic arithmetic (addition and subtraction) * Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties * Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation **Preferred Qualifications** * 6 months of Retail and/or customer service experience * Bi-lingual skills * Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) **Lowes commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.** **Travel Requirements** This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. **Working Conditions** Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. **Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.** **About arenaflex** arenaflex Companies, Inc. (NYSE: LOW) is a FORTUNE(R) 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit arenaflex.com **arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.** If you're passionate about delivering exceptional customer service and making a difference in people's lives, we encourage you to apply for this exciting opportunity to join our team at arenaflex. Apply for this job
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