**Part Time/Casual Customer Service & Sales Assistant (Various Positions Available) – arenaflex Retail Services**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working as part of a dynamic team? If so, we invite you to join arenaflex Retail Services, a leading collegiate retailing innovation hub, as a Part Time/Casual Customer Service & Sales Assistant. With various positions available across our Sales, Print Shop, Technology, Loss Prevention, and Textbooks departments, you'll have the opportunity to grow your career and make a lasting impact on our customers. **About arenaflex Retail Services** arenaflex Retail Services is a high-volume, multi-channel retail operation that serves students, faculty, staff, alumni, and visitors at Cornell University. As a recognized leader in collegiate retailing innovation, we're committed to delivering legendary customer service, providing a rewarding work experience, and producing excellent financial results. Our dynamic team is dedicated to creating an exceptional shopping experience, and we're seeking like-minded individuals to join us. **Job Summary** As a Part Time/Casual Customer Service & Sales Assistant, you'll play a vital role in ensuring our customers receive exceptional service and support. You'll work in a fast-paced environment, interacting with customers, processing transactions, and maintaining a high level of product knowledge. This is an excellent opportunity to develop your skills, build your confidence, and grow your career in a dynamic retail environment. **Responsibilities** * Greet and welcome customers, providing a positive and engaging experience * Demonstrate active selling skills, providing product information and guidance to customers * Maintain a high level of product knowledge, ensuring accurate and up-to-date information * Process transactions efficiently and accurately, handling cash, credit card transactions, and returns * Assist with visual merchandising, setting up seasonal promotions and visual displays * Monitor inventory levels, restocking and recovering products as needed * Provide excellent customer care, responding to customer inquiries and resolving issues promptly * Work successfully as part of a team, contributing to a positive and productive work environment * Demonstrate flexibility in your schedule, adapting to changing business needs and requirements **Qualifications** * Pleasant personality and excellent customer service skills * Moderate computer/systems competency * Excellent oral and written communication skills * Ability to occasionally climb ladders * Ability to lift and/or move up to 50 pounds as needed * Ability to stand for long periods of time * Prior retail sales experience is helpful but not required * Students are not eligible to apply to this position **What We Offer** * Competitive hourly rate, starting at $16.25 * Variable schedule, with opportunities to work nights, weekends, and holidays * Opportunities for career growth and development in a dynamic retail environment * Collaborative and supportive work environment * Recognition and rewards for outstanding performance * Access to exclusive employee discounts and perks **Why Join arenaflex Retail Services?** * We're a leader in collegiate retailing innovation, with a commitment to delivering exceptional customer service and experiences * We offer a dynamic and supportive work environment, with opportunities for career growth and development * We're passionate about creating a positive and inclusive work culture, where everyone feels valued and respected * We're committed to making a difference in our community, through our retail operations and community engagement initiatives **How to Apply** If you're a motivated and customer-focused individual with a passion for retail, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our online application portal. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex Retail Services is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from individuals of all backgrounds, and we're dedicated to creating a workplace that's inclusive and respectful of all employees. **Notice to Applicants** Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at arenaflex Retail Services, as well as some of your rights and responsibilities as an applicant. **EEO Statement** arenaflex Retail Services is a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. **Contact Information** For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected]. If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at [email protected]. Apply for this job