Regional Coach - Birmingham, AL
About the position About this role: Wells Fargo is seeking a Regional Coach with National Branch Growth & Enablement as part of Consumer, Small & Business Banking. This role will be responsible for improving branch network performance (productivity, efficiency, customer experience) primarily through the delivery of scalable workshops, along with targeted coaching (new DMs), all focused on management routines, behavior skill development, affluent, small business and partner product activities. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Deliver Workshops: Coordinate logistics and facilitate pre-developed workshop content in person (and at times virtually), to support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent activities, small business, partner products, and other priority topics (e.g., transformation of operating model in branches). Topics will be determined according to local business opportunity and/or national focus as directed by NBN leadership. Coach Select District Managers: Conduct branch visits to coach the behavior framework, management cycle, and affluent activities with select District Managers (i.e. new DMs identified by Region Executives) to support their understanding and execution of the behavior framework, management cycle, affluent priorities, small business priorities, and other focus areas. Support Branch leadership in identifying opportunities and providing feedback: Identify opportunities and align with Regional Executives and District Managers, leveraging workshop/branch observations and feedback to implement simple actions to boost success. Lead resource in how to effectively execute and leverage behavior framework, management cycle, affluent, basic small business activities, and referrals to other partner products. Support district managers in facilitation of District Manager-led Branch Manager meetings. Consulted by Regionals and District Managers on performance evaluations for Branch Managers and other bankers. Support customer and employee-facing pilots and rollouts as needed, including gathering feedback and learning what works/what doesn’t. Responsibilities • Deliver Workshops: Coordinate logistics and facilitate pre-developed workshop content in person (and at times virtually), to support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent activities, small business, partner products, and other priority topics (e.g., transformation of operating model in branches). Topics will be determined according to local business opportunity and/or national focus as directed by NBN leadership. • Coach Select District Managers: Conduct branch visits to coach the behavior framework, management cycle, and affluent activities with select District Managers (i.e. new DMs identified by Region Executives) to support their understanding and execution of the behavior framework, management cycle, affluent priorities, small business priorities, and other focus areas. • Support Branch leadership in identifying opportunities and providing feedback: Identify opportunities and align with Regional Executives and District Managers, leveraging workshop/branch observations and feedback to implement simple actions to boost success. • Lead resource in how to effectively execute and leverage behavior framework, management cycle, affluent, basic small business activities, and referrals to other partner products. • Support district managers in facilitation of District Manager-led Branch Manager meetings. • Consulted by Regionals and District Managers on performance evaluations for Branch Managers and other bankers. • Support customer and employee-facing pilots and rollouts as needed, including gathering feedback and learning what works/what doesn’t. Requirements • 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education • This position is not eligible for Visa sponsorship • Ability to travel upwards of 50-75% of the time • Reliable transportation • Must live within commutable distance to the location(s) listed above. Nice-to-haves • Experience in Branch Banking • Experience in working with senior leadership • Experience with coaching others, inspiring behavioral change and large-scale training to managers at mid to senior levels • Exceptional communication and interpersonal skills • Experience with behavior framework, management cycle, and affluent activities • Experience in using data to tell a story • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic environment Apply tot his job