Remote Admissions Coordinator (Behavioral Health / Substance Use Treatment)

Job Summary We are seeking a dynamic and compassionate Remote Admissions Coordinator specializing in Behavioral Health and Substance Use Treatment. In this vital role, you will serve as the first point of contact for individuals seeking help, guiding them through the intake process with enthusiasm and professionalism. Your energetic approach will ensure potential clients feel supported and motivated to begin their journey toward recovery. You will coordinate closely with clinical teams, manage administrative workflows, and utilize your strong communication skills to facilitate seamless admissions while maintaining strict adherence to healthcare regulations and privacy standards. This position offers an exciting opportunity to make a meaningful difference in people's lives from the comfort of your home. Responsibilities • Conduct initial intake assessments via phone or virtual platforms, gathering comprehensive patient information and treatment needs • Verify insurance coverage, including Medicare and Medicaid, and assist with insurance authorization processes • Utilize electronic health record (EHR) Kipu to document patient details accurately and efficiently • Review medical documentation, care plans, and medical records for completeness and compliance with HIPAA regulations • Coordinate with clinical staff to schedule appointments, follow-up visits, and treatment plans while managing medical office management tasks • Maintain detailed records of patient interactions, ensuring accurate CPT coding, ICD-10/ICD-9 coding, and billing documentation • Provide exceptional patient service by answering multi-line phone systems professionally, demonstrating excellent phone etiquette and clerical support skills Qualifications • Proven experience in medical administrative support within behavioral health, substance use treatment, or a related clinic environment • Familiarity with Kipu • Familitary of commercial insurance • Our facility does not accept Medicaid • Knowledge of medical billing procedures including insurance verification, CPT coding, ICD coding (ICD-10/ICD-9), and documentation review • Strong understanding of HIPAA compliance and health information management standards • Excellent computer skills with proficiency in Microsoft Office Suite and electronic scheduling tools. • Bilingual abilities are highly desirable to serve diverse patient populations effectively • Previous clinic or medical office experience involving intake procedures, front desk operations, or medical records management is advantageous Join our team to empower individuals on their path to recovery! We value energetic professionals who are committed to providing compassionate care while ensuring administrative excellence. This is a paid position that offers meaningful work in a supportive environment dedicated to improving lives through accessible behavioral health services. Pay: $55,000.00 - $65,000.00 per year Education: • High school or equivalent (Preferred) Experience: • Admissions: 2 years (Preferred) Shift availability: • Day Shift (Preferred) • Night Shift (Preferred) Ability to Commute: • Remote (Preferred) Work Location: Remote Apply tot his job