Remote Billing Specialist jobs – Full‑Time Senior Medical Billing & Reimbursement Analyst – Auburn, Washington (Remote – $58,000‑$72,000 USD, Healthcare Billing, Excel & QuickBooks expertise)

TITLE:Remote Billing Specialist jobs – Full‑TimeSenior Medical Billing & Reimbursement Analyst – Auburn, Washington (Remote – $58,000‑$72,000 USD, Healthcare Billing, Excel & QuickBooks expertise) --- Who we are We’re a mid‑size health‑tech firm that started in a modest office on Main Street in Auburn, Washington ten years ago. Back then we were a handful of coders and IT folks who wanted to make the insurance‑claim process a little less frustrating for doctors and patients alike. Today our platform powers over 40 % of outpatient clinics in the tri‑state area, handling more than 1.2 million claim cycles each year.While our product team is still based in Auburn, Washington, every employee works from wherever they feel most productive – that’s why the role you’re reading about is fully remote. Why this role exists nowOur billing engine went live on the new version of our electronic health‑record (EHR) integration last quarter, and the upgrade cut claim‑rejection rates by 14 %. That improvement opened the door for a bigger client pipeline, and we’ve already signed contracts that will increase our monthly claim volume by roughly 22 %.To keep that momentum, we need a seasoned billing specialist who can own the end‑to‑end cycle for a growing roster of provider groups. In other words, we’re hiring you because the work you’ll do directly translates into faster reimbursements for our clients and healthier cash flow for the practice partners we serve. What you’ll own (day‑to‑day responsibilities) - Claim creation & submission – Using AdvancedMD and Epic interfaces you’ll generate accurate medical billing entries for outpatient visits, lab work, and imaging studies.You’ll verify CPT, HCPCS, and ICD‑10 codes, ensuring every line item aligns with payer policy. - Denial management – When an insurer returns a claim, you’ll dive into the rejection reason, correct the underlying issue (often a missing modifier or an outdated diagnosis code), and resubmit within our 48‑hour SLA. Our current denial‑to‑reversal rate sits at 8 %, and you’ll be instrumental in pushing that lower. - Revenue cycle reporting – You’ll craft weekly dashboards in PowerBI and Excel that track key metrics: days sales outstanding (DSO), net collection rate, and average reimbursement per claim.Stakeholders in Auburn, Washington rely on these numbers to make staffing and budgeting decisions. - Patient billing communication – You’ll field inbound queries via our Zendesk ticketing system, translating insurance jargon into plain language. A typical ticket might ask, “Why was my co‑pay higher than expected?” – you’ll respond with a concise breakdown and next steps. - Compliance & audit support – Working with our compliance officer, you’ll perform quarterly internal audits to verify that all billing practices meet HIPAA, ICD‑10, and state‑specific guidelines.Any findings will be logged in our SharePoint repository for continuous improvement. - Training & mentorship –Our junior billing coders look to senior specialists for guidance on complex case mixes and payer nuances. You’ll lead a monthly “billing deep‑dive” over Zoom, sharing tips you’ve learned from years of front‑line work. Who you are (the ideal candidate) -Experience: Minimum 4 years in medical billing or healthcare reimbursement, preferably within a physician‑practice setting or a billing outsourcing firm.- Technical chops: Comfortable navigating at least three of the following: AdvancedMD, Cerner, Meditech, Epic, or NextGen. You should be able to pull reports in SQL or use PowerBI for visual analytics. - Detail‑oriented mindset: A single misplaced digit in an NPI or a mistyped modifier can cost a practice thousands; you catch those errors before they go live. - Communication skills: You can explain “out‑of‑network” versus “in‑network” to a patient on the phone without sounding condescending, and you can write concise, professional email updates for provider offices in Auburn, Washington.- Self‑starter attitude: While we have a supportive team chat on Slack, the nature of remote work means you’ll need to set your own schedule, meet daily targets, and proactively flag bottlenecks. Tools you’ll use (a quick tech inventory) 1. AdvancedMD – primary billing and scheduling platform 2. Epic – for interfacing with larger hospital networks 3. Cerner – occasional claim pulls for inpatient services 4. Excel (advanced formulas, PowerPivot) – ad‑hoc analysis and reconciliation 5. PowerBI – visual dashboards for leadership 6.QuickBooks Online – posting final reimbursements to provider ledgers 7. Salesforce Health Cloud – tracking provider relationships and contract details 8. Zendesk – ticket management for patient inquiries 9. SharePoint – documentation repository for SOPs and audit logs 10. Zoom – virtual training sessions and team stand‑ups 11. Slack – real‑time collaboration across time zones 12. SQL (basic querying) – pulling claim‑level data from our data warehouse You won’t need to be an expert in every one of these, but you should be comfortable picking up a new interface within a day or two.A day in the life (storytelling snapshot) *7:00 am –* Your alarm goes off. You brew a coffee, log into Slack, and glance at the “#billing‑today” channel. A teammate in Auburn, Washington has posted a note: “Denial spike on CPT 99213 for Dr. Patel – seems to be a new payer rule”. *7:30 am –* You open the AdvancedMD queue, pull the latest denial report, and see 27 claims flagged for that same CPT code. You open a Zoom screen share with the junior coder, walk through the payer’s new guideline PDF, and correct the modifier on the first 10 claims together.*9:00 am –* Your inbox contains a Zendesk ticket from a patient in a neighboring suburb of Auburn, Washington asking why their balance shows $150 instead of $120. You pull the claim, confirm a co‑pay adjustment that was missed, and send a friendly email explaining the correction and offering a payment plan. *11:00 am –* The weekly PowerBI dashboard is due. You refresh the data source, spot a dip in net collection rate for the last week (down 1.2 %). You annotate the chart, add a brief narrative, and forward it to the finance lead in Auburn, Washington with a suggestion to review the recent payer updates.*12:30 pm –* Lunch break. You step outside for a walk, listening to a podcast about health‑tech trends. *1:30 pm –* Training session: you host a 45‑minute Zoom call titled “Navigating Medicare Part B Denials”. Over 20 billing specialists from across the country join, and you field live questions, including one from a new hire who asks, “What’s the best way to handle ‘timely filing’ errors?” You demonstrate the “auto‑date‑adjust” feature in Cerner and share a cheat sheet you keep saved in SharePoint.*3:00 pm –* You receive a Slack ping from the compliance officer: “Quarterly audit due next Thursday – can you double‑check the Medicare Advantage batch?” You open the SharePoint audit folder, compare the claim files with the payer reports, and note a 0.4 % discrepancy. You add a comment in the audit log and schedule a brief meeting with the compliance lead. *4:30 pm –* You wrap up by sending a summary email to your manager, highlighting the reduced denial rate (now 7.5 %), the pending audit note, and the upcoming provider webinar on CPT‑4 updates.You log out of Slack, turn off the work phone, and enjoy the rest of your evening knowing the clinics in Auburn, Washington will see their reimbursements move faster tomorrow. Team & culture (what makes us different) - Human first: We believe a billing specialist is more than a number‑cruncher. When we onboard new hires, we pair them with a “buddy” who calls them on their first Tuesday to ask, “How’s the first week feeling?” – no agenda, just a genuine check‑in. - Transparent metrics:Our monthly “Revenue Pulse” town hall is recorded and shared on our internal portal.You’ll see exactly how your work impacts the company’s bottom line, and you’ll get the chance to ask questions directly to the CFO who lives 20 minutes from downtown Auburn, Washington. - Continuous learning: We allocate $1,200 per employee each year for certifications (e.g., CPC, CPB) and we reimburse for courses on data analytics or healthcare law. - Flexibility: Because we’re remote‑first, you choose your core hours (any three overlapping with EST). If you prefer to work after 9 pm, that’s fine; the only requirement is that you meet the SLA for claim submissions.A human moment (real quote from a teammate) > “I still remember my first day here. I was nervous about the sheer amount of codes, but Jane from the billing team took me aside on a Zoom call, shared her screen, and walked me through a single claim line by line. She laughed when I mistook a ‘modifier 25’ for a ‘modifier 52’, and that moment made me feel like I belonged right away.” – * Carlos M.,Senior Billing Specialist, 2022* Compensation & benefits (the numbers you care about) - Base salary: $58,000 – $72,000 USD, commensurate with experience and certifications.- Performance bonus: Up to 8 % of base pay, tied to denial‑reduction targets and collection efficiency. - Health & wellness: Medical, dental, and vision plans with a $0 deductible for employees; we also cover a monthly stipend for tele‑health visits. - Retirement: 401(k) with 4 % company match. - Paid time off: 15 vacation days + 10 sick days per year, plus federal holidays. -Remote work support: Stipend for home‑office equipment (ergonomic chair, monitor, headset) up to $600. -Professional development: Access to Udemy for Business, yearly conference budget, and paid certification exams.(next steps) If you’ve read this far, you’re probably already picturing yourself in our Slack channel, pulling denials and celebrating small wins. Here’s what we need from you: 1. Resume – Highlight specific billing platforms you’ve used and any measurable results (e.g., “reduced claim denial rate by 12 % in 6 months”). 2. Cover letter – Share a short story about a challenging claim you solved and why you think remote work in Auburn, Washington is a good fit for you. 3. References – At least two professional contacts who can speak to your accuracy and communication style.Send everything to [email protected] with the subject line “Remote Billing Specialist – Auburn, Washington”. We’ll review applications on a rolling basis, and qualified candidates will be invited to a 30‑minute phone screen with our Billing Manager, followed by a practical assignment (a mock denial‑reversal). Closing note We’re not looking for a perfect robot; we’re looking for a real person who enjoys untangling the complexities of medical billing, who cares about the clinics in Auburn, Washington and the patients they serve, and who wants to grow alongside a company that rewards meticulous work with clear results.If that sounds like you, we’d love to hear your story. --- * HealthBridge Solutions is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.* Apply tot his job