[Remote] CRM Product Manager

Note:The job is a remote job and is open to candidates in USA. VitalEdge Technologies is a leading ERP software and solutions provider specializing in heavy equipment dealerships. They are seeking a dynamic Product Manager to lead the design and development of a CRM platform tailored for heavy machinery dealerships, focusing on the entire sales lifecycle and driving innovation in sales technology. Responsibilities• Execute and help map the product vision for dealer-focused CRM. Develop a roadmap that aligns with business objectives and customer needs.Work with the customer base and help drive a CRM driven business process• Build features that support lead management, quoting, order processing, and invoicing. Ensure seamless integration with existing dealer systems and ERP platforms• Introduce AI-driven insights, predictive analytics, and automation to optimize sales rep tasks. Implement tools for real-time visibility into pipeline, inventory, and customer engagement. Build context driven agents that help with the efficiency and surface hidden insights and recommend areas of growth• Work closely with dealers, sales teams, and service managers to gather requirements.Partner with engineering and UX teams to deliver intuitive, scalable solutions• Monitor CRM adoption and effectiveness; identify opportunities for continuous improvement. Drive initiatives to increase dealer engagement and revenue growthSkills• Bachelor’s degree in computer science, Business Administration or Engineering• 7-10 years of product management experience (preferably in SaaS, enterprise software, or dealership technology)• Proven experience as a Product Manager in CRM or Sales Enablement platforms• Expertise in sales processes (machines, rentals, parts, service) and lifecycle management• Excellent communication, problem-solving, and organizational skills• Ability to thrive in a fast-paced, growth-focused environment and handle ambiguity with ease• Comfortable working cross-functionally with technical and non-technical teams• Strong analytical mindset and data-driven approach to decision-making• Foundational understanding of AI and ability to adapt to building products driven by AI agents• Strong understanding of dealer networks, preferably in heavy machinery or industrial equipmentCompany Overview• VitalEdge Technologies is a software company specializing in integrated and end-to-end equipment dealer management software.It was founded in 2001, and is headquartered in Cary, North Carolina, USA, with a workforce of 501-1000 employees. Its website isCompany H1B Sponsorship• VitalEdge Technologies has a track record of offering H1B sponsorships, with 11 in 2025, 12 in 2024, 23 in 2023, 21 in 2022, 11 in 2021, 28 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job