[Remote] Executive Director, Field Skills & Capability-Development-Remote

Note: The job is a remote job and is open to candidates in USA. Novartis Pharmaceuticals Corporation is seeking an Executive Director for Field Skills & Capability Development. This strategic leader will build and lead the capability development strategy to enhance the performance of the Novartis Field Force organization, ensuring that field members have the necessary skills for success in the industry. Responsibilities • Oversee the design, delivery, and measurement of strategic capability development plans that address critical organizational knowledge and skills to enhance field force impact • Drive principles of educational excellence across his/her team to achieve the organization’s commitment to exceptional customer engagement • Leads and is viewed as a strategic thought partner to the business for skill development and capability enhancement • Leverages significant market, competitor, industry, and cross-functional business knowledge to foresee and manage potential business challenges and opportunities • Influences overall business strategy and decisions within own department and with key stakeholders and drives business impact by constantly aligning with business’ top and bottom-line objectives • Consults partners and peers on key industry and leading practices and help solve complex issues and provide strategic direction by keeping a perspective and balance on external and internal view • Makes strategic investments by allocating resources according to departmental and organizational priorities • Defines new ways to leverage the organization’s resources to support the needs of the business • Accountable for all Customer Engagement Skills (non-leadership) development curriculum • Strategically defines separate Functional and Transformational (future) curriculum strategies that align to the field organization’s Engagement vision • Owns a well-developed sense of evolving L&D trends and standards, and appropriately applies them • Plays a leadership role on the extended team that determines the future skillsets engaging personnel will need in the future • Identifies and implements novel methods for insuring skill obtainment is occurring on the job; defines skill obtainment metrics and analytics • Leads a skill development team of Directors/Associate Directors/Managers, ensuring all skills training is aligned to high impact curriculum and learning transfer processes • Responsible for administrative management of the Skills Training team (i.e. budgets, capital, headcount) as well as the performance management of assigned Directors/Associate Directors/Managers (i.e. goals, objectives, and appraisals). Manages the administration of the assigned budget • Strategically partners with key Executive Directors within the training function (i.e., Leadership Excellence, Product Training, Operations) to ensure an integrated and holistic approach to increasing skill development & learning engagement • Leads as a change agent, constantly seeking and defining novel ways to improve coordination, efficiency, and impact success of skills training • Collaborates across different regions/global functions to share/obtain best practices and industry-leading approaches to skills training • Constantly assesses opportunities to gain performance, operational, and financial efficiencies • Build internal and/or external networks to enhance talent replacement processes for the Skills Training team • Build a deep understanding of internal customers and key stakeholders and use the knowledge to design learning strategies that drive field performance • Ability to embrace and instill test-and-learn mind-set in order to implement, learn, and iterate with speed and agility • Determine the level of resources required to execute skill development strategies as part of the budgeting process • Allocate budgeted resources to meet regional sales targets, improve ROI, and adjust according to identified opportunities and risks through the fiscal year • Provide strong leadership and direction to maximize coaching capabilities of people leaders • Build a best-in-class diverse Customer Experience team through talent acquisition, succession planning and development of associates • Create inclusive and patient-focused culture built on Novartis Values & Behaviors. Ensure full team alignment to and ownership of Code of Conduct and all Legal, Ethics and Compliance Policies • Deep understanding of and ability to collaborate and adapt to multiple stakeholders with diverse thinking to meet business needs • Proven ability to build alignment and influence • Ability to lead through change and ambiguity • Comfort with decisiveness and risk taking; has ability to manage through a crisis • Excellent interpersonal communication and presentation skills with the ability to interface seamlessly with other parts of the organization • A strong leader who can serve as a role model for the organization; outstanding interpersonal skills; a track record in successfully fostering teamwork and developing team members; collaborative style • Motivates and inspires others to do their best • Leads with an enterprise hat and makes strategic decisions for the Business Unit • High intellect: creativity, a willingness to think outside the box to create positive change • Emotional maturity: self-confidence, ability to manage effectively in the changing, complex organizational structure • Ability to advance to roles of greater potential • Unquestionable ethics, values, and professional integrity Skills • Bachelor's degree required from 4-year college or university; advanced degree preferred (i.e., Curriculum Design, Behavioral Science, Organization Psychology) • Minimum 10 years of experience in leading a skills development function or larger Commercial Training/Learning organization • Department design • Budgeting • Needs identification at a business/national scale • Business partnership with senior organizational leaders • Minimum 5 years direct manager experience • Strong understanding of the skills 'marketplace', especially how key business skills are identified and woven into curriculum development • Strong relationships with leadership-focused training providers/vendors • Deep expertise in adult learning models, measurement standards, and curriculum design • Proven self-starter with high standards of excellence and an innovative mind • Demonstrated success as an innovator with proven track record of leading ideas from concept to execution • Demonstrated leadership and expertise in building an organization • Demonstrated leadership skills; decision maker, effective problem solver; strategic thinker. Strong interpersonal, communication, influencing and analytical skills • Demonstrated ability to synthesize information to develop recommendations, and ability to persuade / influence organization pursuit of recommended path • Ability to manage multiple projects and consistently meet deadlines • Excels at interacting with a diverse group of people, all levels of management, including senior leadership Benefits • Health, life and disability benefits • A 401(k) with company contribution and match • A generous time off package including vacation, personal days, holidays and other leaves Company Overview • Novartis is a pharmaceutical company that researches and develops medicines for serious diseases to improve and extend people's lives. It was founded in 1996, and is headquartered in Basel, Basel-Stadt, CHE, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship • Novartis has a track record of offering H1B sponsorships, with 14 in 2025, 27 in 2024, 23 in 2023, 27 in 2022, 31 in 2021, 25 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job