[Remote] Post-Purchase Tech Product Manager (B2C Enterprise Platform) Remote CST/EST

Note:The job is a remote job and is open to candidates in USA. INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. They are seeking a Post-Purchase Tech Product Manager to lead the strategy and optimization of the post-purchase ecosystem, ensuring a seamless customer experience across various platforms. Responsibilities• Leading the end-to-end product lifecycle: defining the strategy, building roadmaps, prioritizing requirements, coordinating delivery, and managing post-launch improvements.• Designing and refining post-purchase workflows, including order management, event notifications, refunds/exchanges, ticket delivery, and fan self-service features. • Developing clear and comprehensive business cases, competitive analysis, process documentation, and configuration guidelines. • Owning delivery of features from concept to launch, partnering with Product, Design, Engineering, Operations, Support, Marketing, and Finance. • Creating rollout plans and working cross-functionally to introduce new tools, services, and optimizations across global markets.• Analyzing product performance using qualitative and quantitative data, identifying opportunities to improve customer satisfaction, reducing operational overhead, and increasing adoption. • Collaborating with customer service and operations teams to ensure tools meet real-world needs and support scalable workflows. Skills• 3-5+ years of product management experience in a technology-focused or consumer-facing business. • Experience working with mobile-responsive websites or B2C platforms with high transaction volume.• Proven ability to translate business and operational needs into clear product requirements, documentation, and workflows. • Experience in agile product management methodologies, including PI planning. • Strong communication and stakeholder management skills, especially when working with global and remote teams. • Experience collaborating with customer service, operations, marketing, legal, and account management throughout the product lifecycle. • Ability to quickly learn and understand complex systems, technical architecture, and how data flows across platforms.• Strong organizational skills with the ability to manage multiple priorities and deliver on time. • Bachelor's degree required. • Energetic and able to break down complex problems into clear, manageable components. • Proactive, collaborative, and solutions-oriented—someone who thrives in cross-functional environments. • Excellent communication skills, both written and verbal, with an ability to influence and build relationships. • Highly analytical with strong attention to detail. • Comfortable navigating ambiguity and proposing structured solutions.• Curious, technically confident, and eager to understand how systems work end-to-end. • Results-driven with a focus on delivering quality, scalable solutions. • Adaptable, able to shift priorities quickly, and comfortable working in fast-paced environments. • A true team player with a 'can-do' attitude and ownership mindset. • Advanced degree in business, computer science, or design preferred but not required. Company Overview• INSPYR Solutions is a information technology staffing service providers.It was founded in undefined, and is headquartered in Fort Lauderdale, Florida, USA, with a workforce of 501-1000 employees. Its website is Apply tot his job