Remote Technical Product Manager jobs – Bridgewater Town, Massachusetts – Full‑Time Senior Role – Cloud, Agile, $120k‑$150k • Remote • Product Owner • API & Data Platforms

Remote Full-time
TITLE:Remote Technical Product Manager jobs – Bridgewater Town, Massachusetts – Full‑TimeSenior Role – Cloud, Agile, $120k‑$150k • Remote • Product Owner • API & Data Platforms --- Who we are We’re a midsize SaaS company that spent the last three years turning a niche data‑visualization tool into a platform that now processes ≈ 25 billion events per month for customers in fintech, health, and logistics. Today the product line generates about $12 million ARR, grew 30 % YoY, and runs on a hybrid cloud stack (AWS + Azure).Our engineering team lives in three time zones, but the product org sits in a single Slack channel, meeting only when we need to hash out specs or celebrate a release. The “why now” is simple: two of our biggest enterprise clients just asked for an API‑first, low‑latency data‑ingestion feature that ties directly into their existing data‑lake pipelines. That request opened a $5 million upsell opportunity, but it also exposed a gap in our product‐management bandwidth. We need a Technical Product Manager who can bridge the engineering reality with market demand, own the roadmap for the next two years, and keep the ship steady while we add those new capabilities.Why you’ll love building here (and why you should apply from Bridgewater Town, Massachusetts) Even though the role is 100 % remote, we’re hiring from Bridgewater Town, Massachusetts because we like to keep a few “anchor” product people in the same region for occasional in‑person sprint retrospectives and the annual hackathon in the city’s tech hub. You’ll get to work from your home office, a coffee shop on Main Street, or a coworking space near the river – whatever fuels your focus. Most of our product decisions are data‑driven: we measure feature adoption in Mixpanel, latency in New Relic, and churn impact in Tableau dashboards.You’ll see the numbers, own the experiments, and have the authority to say “yes” or “no” on features based on hard evidence rather than gut feeling. What you’ll be doing – day‑to‑day responsibilities - Own the product backlog for the new API platform, translating high‑level market requests into granular user stories in JIRA. You’ll maintain the grooming cadence with two engineering leads (4 engineers and 1 QA) and adjust priorities as customer feedback pours in via our support tickets in Zendesk. - Define success metrics before every release.For the first version we expect a 20 % reduction in average data‑ingestion latency and a 15 % increase in API‑call adoption within three months. You’ll set up the KPI dashboards in Tableau and ensure they are refreshed daily. - Run sprint planning and retrospectives using the Scrum framework, but you’ll also experiment with Kanban when work spikes. Our engineering team’s SLA is 99.9 % uptime, and you’ll be the guardian of that number when balancing feature work against reliability. - Collaborate with UX designers in Figma to review wireframes, then hand them off to developers via Swagger/OpenAPI specs.You’ll also work with the data science squad (2 data engineers) to surface usage patterns that inform product hypotheses. - Serve as the voice of the customer for the API product. You’ll regularly join quarterly business reviews with our top three enterprise accounts from the banking sector, listen to their pain points, and write concise product requirements in Confluence that the dev team can immediately act on. - Manage releases through GitHub Actions, automating the CI/CD pipeline with Docker and Kubernetes on AWS EKS.You’ll own the rollout checklist, ensure versioned documentation in Notion, and coordinate the post‑release monitoring plan. - Stakeholder communication – you’ll write the monthly product newsletter, keep the executive leadership briefed on roadmap shifts, and present quarterly road‑maps to the VP of Product in a 15‑minute deck that focuses on outcomes, not features. - Mentor junior product owners (two “associate” roles) who are just learning how to translate technical constraints into market‑driven stories.You’ll help them develop the confidence to push back when trade‑offs are necessary. What success looks like after 6 months - Release Version 1.0 of the API platform on schedule, meeting the 20 % latency improvement target. - Achieve ≥ 80 % SLA compliance for the new service during the first quarter after launch. - Generate at least $1 million in incremental ARR from the upsell pipeline, with three new enterprise contracts signed. - Reduce the average time from feature request to shipped story from 8 weeks to 5 weeks, measured in JIRA cycle‑time reports.- Increase the API adoption rate (unique keys) by 15 % across our existing client base, tracked in Mixpanel. Who you’ll work with - Engineering: Two senior software engineers (10 years experience each), a junior dev, and a QA lead who use GitHub, Docker, Kubernetes, and Terraform for infrastructure as code. - Design: A product designer who works primarily in Figma and occasionally sketches on an iPad Pro. - Data: A data‑engineer‑analyst pair who are heavy users of Snowflake, dbt, and Looker. - Customer Success: A manager who runs a quarterly NPS survey and collects detailed usage logs in Segment.- Leadership:The VP of Product (who previously built a B2B SaaS startup to acquisition) and the CTO (who wrote the original data pipeline in Scala). Tools you’ll be using (a typical day) 1. JIRA – backlog grooming, sprint tracking. 2. Confluence – product requirement docs, meeting notes. 3. Figma – design hand‑off, prototyping. 4. Swagger / OpenAPI – API spec authoring. 5. GitHub & GitHub Actions – source control, CI/CD. 6. Docker & Kubernetes (EKS) – container orchestration. 7. AWS & Azure – hybrid cloud environment.8. Terraform – IaC for provisioning. 9. Mixpanel – product analytics. 10. Tableau – KPI dashboards. 11. New Relic – performance monitoring. 12. Slack & Notion – team communication and knowledge base. Why this role exists now (the story behind the opening) Three months ago, our C‑level team received a “blue‑sky” request from a Fortune 500 bank that wants to ingest 1 billion events per day via a RESTful endpoint, then stream the data into their Snowflake warehouse in near‑real‑time. Our existing product can ship data uploads, but it does not expose a low‑latency, versioned API that can handle that scale.The opportunity was quantified at $5 million in potential ARR, but the engineering squad was already at 85 % capacity building a new UI module. The leadership decided that we needed a dedicated Technical Product Manager to own this initiative, keep the engineering focus tight, and make sure we meet the SLA commitments that the bank’s compliance team will audit. In short: the market knocked, we answered the door, and now we need you to lead the conversation inside. What we value in a teammate - Evidence over opinion.When you claim a feature will reduce churn, you back it up with cohort analysis in Tableau. - Clarity. Write user stories that even a non‑technical stakeholder can read without a glossary. - Empathy. Treat the engineers’ time like a budget; ask “what’s the cost?” before saying “let’s build this.” - Curiosity. Dive into the API logs, spot patterns, and propose experiments. - Resilience. Our releases sometimes roll back; you’ll be the one to calmly dissect what went wrong and own the action plan. A human moment > “I still remember the first time we shipped a feature that cut our customers' load time by half – the cheer in the Slack channel was unforgettable.It wasn’t a fancy celebration, just a series of GIFs and a quick ‘nice work, team!’ that reminded me why I love building products together.” – Our currentSenior Product Manager About us (a quick snapshot) - Founded: 2018, in a coworking space downtown. - Headquarters: Chicago, IL, but 70 % of us work remotely. - Revenue: $12 M ARR, $5 M projected for FY 2025. - Team size: 45 full‑time employees (30 engineers, 10 product, 5 sales). - Culture: We run a weekly “show‑and‑tell” where anyone can demo a small improvement they made, no matter how minor.Remote‑first benefits (and why they matter for someone in Bridgewater Town, Massachusetts) - Home‑office stipend of $1,200 per year for ergonomic furniture or high‑speed internet. - Flex‑time: Core hours are 11 am‑2 pm CST (to align with the rest of the team), everything else you schedule. -Professional development budget of $2,000 per year – attend a product conference, buy a Coursera specialization, or get a mentorship session with an industry leader. - Health & wellness: Full medical, dental, vision, plus a mental‑health allowance.- Paid parental leave: 12 weeks fully paid for the first child, 6 weeks for subsequent. - Annual “offsite” in Bridgewater Town, Massachusetts where the product team gathers for a three‑day deep‑work retreat (we like to walk the river trail and brainstorm on a rooftop). What the interview process looks like 1. Screen with Recruiter (30 min). We’ll talk about your background, your motivations to work from Bridgewater Town, Massachusetts, and answer any questions about the role. 2. Technical Product interview (45 min).You’ll walk us through a recent product you launched: the problem, the data you used, the prioritization framework, and the results. Expect a live JIRA board exercise. 3. Stakeholder interview (60 min). A conversation with the VP of Product and a senior engineer. You’ll discuss trade‑offs, how you’d handle a production incident, and how you’d partner across teams. 4. Culture fit chat (30 min). A casual video call with two members of the product team to see if you click on a personal level – think of it as a coffee break.5. Offer. If everything aligns, we’ll send a written offer within 48 hours, and you can start as soon as you’re ready (no mandatory start‑date punch‑in). A final note If you have at least 4 years of product‑management experience, have led technical products that required API design, and are comfortable translating SLA metrics into road‑map decisions, we want to hear from you. The ability to work independently, communicate clearly across time zones, and champion data‑driven outcomes will set you up for success.We’re not looking for a “jack‑of‑all‑trades” who dabbles in design; we need a focused product leader who can dig deep into the technical constraints, make tough prioritization calls, and keep delivery predictable. Take the next step, and let’s build the next generation of data‑platform APIs together—remotely, but with the collaborative spirit of a team that meets once a quarter in Bridgewater Town, Massachusetts to celebrate wins, share lessons, and maybe enjoy a local pizza place. – attach your resume, a brief cover letter describing a product you shipped that met a strict latency target, and a link to any public portfolio or case study (if applicable).We’ll review applications on a rolling basis, and we’ll let you know within a week whether you’re moving forward. Welcome to the future of data‑driven product management. We can’t wait to meet you. Apply tot his job
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