[Remote] UI/UX Researcher

Note:The job is a remote job and is open to candidates in USA. RIT Solutions, Inc. is seeking an experienced UX Research Contractor to support a digital banking transformation. The role involves conducting bilingual qualitative research to enhance customer-facing mobile experiences, requiring fluency in Spanish and English. Responsibilities• Lead qualitative research from planning to insights delivery• Design and analyze surveys or lightweight quantitative studies• Align research strategies to product priorities and sprint cycles• Collaborate with product, design, and engineering teams to embed user insights• Facilitate workshops for ideation, prioritization, and validation• Conduct beta testing with internal users to assess release value• Advocate for research-driven design through storytelling and synthesis• Mentor peers and promote research best practicesSkills• 6+ years of UX or qualitative research experience, preferably in financial services or regulated industries• Skilled at managing multiple squads and stakeholders in complex programs• Strong communicator, facilitator, and storyteller• Passionate about translating insights into meaningful design outcomes• Self-sufficient, adaptable, and comfortable in agile, distributed teams• Fluent in Spanish and English (spoken and written)• Lead qualitative research from planning to insights delivery• Design and analyze surveys or lightweight quantitative studies• Align research strategies to product priorities and sprint cycles• Collaborate with product, design, and engineering teams to embed user insights• Facilitate workshops for ideation, prioritization, and validation• Conduct beta testing with internal users to assess release value• Advocate for research-driven design through storytelling and synthesis• Mentor peers and promote research best practices• In-depth interviews (English & Spanish), focus groups, usability testing, diary studies, concept and prototype testing, card sorting, and surveys• Familiarity with mixed-methods approaches and interpreting quantitative insights to complement qualitative findings• Generative and evaluative studies, including discovery, prototype, and post-launch validation• Affinity mapping, journey and archetype development, and insight storytellingCompany Overview• Jobdiva Job Portal: Recruitment (contingency search and campus selection).It was founded in undefined, and is headquartered in Arlington, Virginia, US, with a workforce of 201-500 employees. Its website is Apply tot his job