Sales Engineer/Technical Support Representative/Product Consultant - SaaS Pre-Sales Technic
Position: Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technic[...]Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos (Lexington, KY) [JOL-SLE-LEXINGTON-102525]Join to apply for the Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos (Lexington, KY) [JOL-SLE-LEXINGTON-102525] role at Jolly Technologies IncLocation: Lexington, KYCompany: Jolly Technologies Inc.SummaryJolly is a Silicon Valley-based software company with more than 40,000 customers and millions of users, including many Fortune 500 companies and world-renowned organizations. We offer various SaaS platforms hosted in the cloud and several mobile apps that work with these platforms. We are looking for a technically-proficient and excellent communicator with a solid background in customer relations. This is a remote work-from-home contract position. Responsibilities• Give product demos for sales, product training, and initial setup• Handle inbound technical support calls and emails• Answer product-related technical questions• Fill out RFI / RFP when needed• File tickets as you discover issues with the products• Communicate effectively with customers via email, phone, and video callsQualifications• Exceptional presentation skills• Understand customer needs and present solutions that best solve their problems• Customer-driven with an adaptable and versatile approach to troubleshooting• History of consistently meeting (and often exceeding) goals and expectations• 4+ years of experience in supporting SaaS products• Excellent communication and video presentation (Zoom) skills• Strong foundation in OS and Database/Server technology (Windows, Windows Mobile, MS SQL, Oracle, LDAP)• Strong references from previous managers/supervisorsCompensation$60,000 - $90,000 per year (commensurate with experience)Application Process• Reply with your resume including education details in PDF or Word format to with the subject “JOL-SLE-LEXINGTON-102525”• Include your desired salary• Include 3-5 bulleted points listing your top strengths and measurable achievements (please be concise)Job Details• Seniority level: Mid-Senior level• Employment type: Contract• Job function: Sales and Business Development• Industries: Software DevelopmentWe are committed to equal opportunity for all qualified applicants.Referrals increase your chances of interviewing at Jolly Technologies Inc by 2x. #J-18808-Ljbffr Apply tot his job