Senior Delivery Operations Analyst

Job Description: • Model the end to end flow by maintain connection points (Bookings > Backlog > Revenue Burn > Revenue Forecast) with clear driver logic and traceability • Own monthly variance drivers, focusing on Backlog Burn Rates, Book-to-Bill, start-date shifts, utilization changes, and mix impacts, and update forward assumptions with detailed rationale • Translate demand into capacity by converting forecasted revenue/burn into role-based supply needs • Provide insights into Billable vs. Productive Utilization, identify bench pockets and bottlenecks, and recommend rebalancing, redeployments, skills alignment, subcontractor usage before hiring • Build controls for data quality checks, reconciliation to finance actuals, and a transparent change log of assumptions and driver updates • Produce a consistent, executive-ready output (metrics, drivers, narrative, risks, recommended actions) Requirements: • 10+ years in Strategic Finance, FP&A, Revenue Operations, or Professional Services Operations within Tech/SaaS/Consulting • Experience building and maintaining driver-based models from scratch • Strong services business proficiency: backlog, burn, utilization, realization, margin and the operational drivers that move them • Advanced Excel: builds scalable systems with structured design, dynamic drivers, robust controls, and advanced formulas • Forecasting techniques such as seasonality, ramp curves, regression, and sensitivity testing • SQL (preferred): ability to extract/validate inputs from CRM/PSA sources; comfortable with joins, aggregations, and data validation • BI familiarity (preferred): Tableau/Power BI concepts (metrics, semantic definitions, dashboards, refresh cycles) Benefits: • Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities • Short-term incentives in the form of sales commission plans • Annual Incentive Plan (AIP) Apply tot his job