Senior Fixed Income Analyst

Job Description:• Provide product support for technical and analytical questions via phone, e-mail, and VoIP channels. • Manage delivery and upgrade of software to existing clients. • Actively work with pre-sales and professional services teams to support our global go-to-market strategy and serve as a subject matter expert both internally and across our growing client base. • Act as a critical liaison between developers and clients as a business analyst to analyze product gaps, expand program functionality, and assist in prioritizing business requirements.• Serve as a key point of contact for customer success, liaising as a primary point of contact and subject matter expert across client organizations, both through virtual and in-person touchpoints. Requirements:• MS in a quantitative discipline such as finance, physical sciences, or economics• 4+ years of experience using trading and risk management software platforms in front office, risk management, or financial technology at a firm with activity in the mortgage or mortgage servicing space• 2+ years of experience in a front office, risk, or technology role at a firm directly using PolyPaths• 2+ years of experience in a balance sheet accounting role at a bank or similar firm with active use of industry standard financial accounting software• Analytical experience using a data-driven approach to solve problems and create customer insight• Strong communication and presentation skills, with the ability to convey complex insights to both technical and non-technical audiences• Experience working with cross-functional or interdisciplinary teams.• Experience navigating complex cross-functional landscapes in an ambiguous and rapidly changing environment. • Strong computer skills including experience with Windows and experience with Microsoft Office suite applications including automation through Microsoft Excel. • An eagerness to learn with a strong independent drive for researching and synthesizing complex concepts. Benefits:• Note - the successful candidate will work Eastern Time Zone hours. Apply tot his job