senior manager, Digital and Loyalty - International Brand (Hybrid - U.S.)

About the positionResponsibilities• Develop and drive strategic loyalty and personalization direction for global, regional, and market programming and initiatives. • Inspire and influence others through partnership with international support teams, regions and markets to drive meaningful actions to reach their full potential. • Develop and evolve standards and best practices for the development, launch, and optimization of loyalty and personalization programs and experiences. • Manage and optimize global information sharing communication channels and processes, enabling visibility and coordination between regions to inform strategies and decision making.Requirements• Experience working on consumer loyalty programs, including loyalty marketing and personalization, 3+ years. • Experience in client service in an agency, consulting, or business development capacity, 3+ years. • Ability to handle ambiguity while still translating ideas and/or problems to solve into action. • Ability to develop recommendations and guidance grounded in data, insights, and learnings. • Ability to develop project plans and independently manage execution in a cross-functional environment.• Ability to communicate clearly and concisely, both orally and in writing, with a diverse set of stakeholders, including leadership. • Ability to build trust, credibility, and strong relationships with cross-functional partners at all levels within the organization. • Bachelor's degree or equivalent related work experience; MBA preferred. Benefits• Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. • Short-term and long-term disability.• Paid parental leave. • Family expansion reimbursement. • Paid vacation from date of hire. • Sick time (accrued at 1 hour for every 25 hours worked). • Eight paid holidays and two personal days per year. • Participation in a 401(k) retirement plan with employer match. • Discounted company stock program (S.I.P.). • Starbucks equity program (Bean Stock). • Incentivized emergency savings and financial well-being tools. • 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University’s online program.• Student loan management resources and access to other educational opportunities. • Backup care and DACA reimbursement. Apply tot his job