Senior Product Analyst - AI & Predictive Modeling

Senior Product Analyst - (AI & Predictive Modeling) - Contract Senior Product Analyst (AI & Predictive Modeling ) Location: Remote , US Division: Global Product Analytics and Insights Line Manager: Sr Director, Global Product Analytics, and Insights Contract Terms: ~ 6-Month Fixed-Term Contract, Full-time, 40 hours per week THE JOB This role sits within the Product Analytics team and focuses on driving product optimization through advanced analytics, predictive modeling, and applied AI. The Senior Product Analyst (AI & Predictive Modeling) will build and deploy predictive models and develop analytical case studies that lead to clear, actionable product recommendations. The team is embedding analytics and AI directly into product workflows using platforms such as Databricks and BigQuery . This role requires hands-on experience building and deploying AI and predictive models (e.g., forecasting, anomaly detection, trend analysis, and applied NLP/LLM workflows), including piping data into models and integrating outputs into analytics or product workflows to support decision-making. WHAT YOU WILL BE DOING • Own advanced analytics pipelines in Databricks and BigQuery that support product analytics, forecasting, and AI use cases. • Build, train, and deploy predictive models to forecast performance and uncover product insights. • Apply AI and LLMs to create automation and natural-language analytics (e.g., Slack-based analytics agents). • Integrate data and models via APIs to connect analytics, AI services, and internal tools. • Partner with Product and Analytics teams to turn product questions into scalable analytical solutions. • Validate and monitor models and data outputs to ensure accuracy, reliability, and ongoing performance. • Prototype new AI-driven approaches that improve insight generation and decision-making. • Communicate clear, actionable insights to both technical and non-technical stakeholders. WHAT YOU NEED TO KNOW (TECHNICAL SKILLS) • Advanced SQL and Python for analytics, modeling, and automation • Strong experience with Databricks and BigQuery • Data science expertise in predictive modeling and ML • Experience deploying models into production workflows • Hands-on experience with APIs and AI services • Applied knowledge of LLMs and agent-based AI • Practical experience applying AI techniques ( e.g. anomaly detection, forecasting, natural language processing/summarization) to support product analysis and decision-making. • Deep curiosity and hands-on passion for AI • 3-5 yrs of experie nce YOU (BEHAVIOURAL SKILLS) • Ability to partner with stakeholders understand their use case, develop analytical frameworks, and provide data driven strategic business insight • Strong interest and skills in problem solving and issue resolution • Entrepreneurial spirit, comfortable with ambiguity, and eager to drive improvement • Ability to thrive in a fast-paced environment and embrace and drive change • Actively contributes to fostering a positive and inclusive work environment. • Respects and appreciates diversity of thought, background, and experience. BENEFITS & PERKS Through our 'Taking Care of Our Own' program, we provide benefits across six key pillars: • HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) • YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days • WEALTH: 401(k) program with company match, stock reimbursement program • FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support • CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment • OTHERS: Volunteer time off, crowdfunding match LIFE AT TICKETMASTER Our work is guided by our values: Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen. Teamwork – While we celebrate individual achievements, we know have more success as a team. Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent . Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive. Reference: ECNJOBID-66-249-70-97 in the application Apply tot his job