Solution Architect, Solutions Consulting
Job Description:• Lead pre-sales discovery and consultative engagements with prospects and account executives to deeply understand their business model, strategic goals, and technical requirements. • Architect and recommend best-fit solutions—standard, configured, or custom—that align with both the prospect’s needs and Candescent’s delivery capabilities. • Create clear, compelling solution designs, including architecture diagrams, product configurations, integration approaches, and implementation roadmaps.• Set accurate expectations with prospects and internal teams through formal assessments, workshops, and collaboration with subject-matter experts. • Own the technical and functional sections of proposals and ensure all solution details are accurately reflected in the CRM and proposal documentation. • Collaborate on responses to RFIs/RFPs in partnership with the Proposal team. • Provide warm handoff and post-sale transition support for complex implementations and competitive conversions. • Maintain up-to-date knowledge of the competitive landscape, Candescent’s product roadmap, and industry trends in digital banking.• Act as a trusted advisor by answering technical and strategic questions from prospects, clients, and internal teams within established SLAs. • Contribute to retention and expansion efforts by identifying upsell/cross-sell opportunities during client engagements. Requirements:• Bachelor’s degree or equivalent practical experience. • 3+ years of progressive experience in a client-facing technical role (Solutions Architect, Pre-Sales Engineer, Technical Consultant, or similar) within financial services, FinTech, or digital/online banking.• Proven project management and stakeholder management skills in a sales or delivery context. • Strong proficiency with Microsoft Office suite (especially PowerPoint, Excel, Visio), CRM systems (Salesforce, Dynamics, etc.), and collaboration tools. • Demonstrated ability to break down complex problems, make sound assumptions, and drive toward actionable solutions independently. • Exceptional written and verbal communication skills with experience presenting to both technical and executive audiences.• Ability to rapidly master new technologies, banking concepts, and Candescent’s product capabilities. • Self-motivated, proactive, and comfortable working independently in a fast-paced environment. • Willingness to travel approximately 10% as needed. Benefits:• Health insurance• 401(k) matching• Flexible working hours• Paid time off• Remote work options Apply tot his job