Sr. Systems Engineer, Virtualization
About the positionResponsibilities• Installation, configuration, maintenance, and troubleshooting of Windows 2012, 2016, 2019, and CORE servers and related SOE software packages• Windows Core administration, command line remote administration, scripting critical for large deployments and consistent configuration• ESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery Manager• Microsoft Hyper-V systems administration at the hypervisor level as well as virtual server, high available configuration, mitigating troubleshooting services, rapid return to service in the event of an outage• Scripting, automation, and Self-Service related experience necessary• Security Remediation process (vulnerability assessment and patch management)• Administration of Microsoft System Center Configuration Manager (SCCM) for software updates & patches deployment• Identify automation/innovation opportunities in BAU environment and create tools/scripts to automate and schedule routine administration tasks• Need some basic understanding of SDS, SAN, and NAS storage environment• Basic support of hard component platforms, (HPE C7000 & DELL CMC chassis enclosures)• Manage and support at least 2 of the following third-party monitoring and automation tools: Netcool, Splunk, BMC Patrol, Opnet, BMC Blade logic, BMC BAO.Ansible• BAU operational support of Wintel infrastructure with sound knowledge of ITIL v4 processes such as Incident, Change, Problem, and Release Management• Work with other Disciplines to develop Infrastructure Building Blocks based Reference Architectures and standards that can be offered as services to our customers• Assist in change management processes• Improve the efficiency and help standardize current processes• Respond to and resolve incident and problem tickets• Document and thoroughly understand the application architecture, system configuration across platforms and interface with various systems and use this knowledge effectively to resolve issues• Work closely with customer support team to communicate the root cause of the outage, duration and recommendations or steps to resolve issues• Participate in Service Improvement Meetings after an application outage• Respond to general inquiries• Document the incident in the tracking tool• Vendor contact for routine, documented incidents as well as operational problems• Provide assistance as required in analyzing the trends and suggesting long-term and short-term improvements.Requirements• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience• Must have of Windows, Hyper-V, VMware Systems Administration experience in relevant technologies. • Bachelor's degree in computer science engineering or related field is preferred• Strong understanding of networking concepts like TCPIP, DNS and DHCP• Familiarity with Scale IO (SDS), SAN and NAS storage in Windows and ESXi Server environment• Basic understanding of ITIL v4 processes such as Incident, Change, Problem and Release Management• Able to multi-task to meet goal of low MTTR (mean time to repair)• Excellent communication skills with ability to interact with management and technical subject matter experts.• Strength in scripting against Windows, VMWare, PowerShell, Python, Perl and Power CLI. • Monitoring, Tuning, Troubleshooting, and root cause analysis• Strong organization and analysis skills• Strong focus on quality and customer service• Must be able to multitask and prioritize work. • Strong analytical and practical problem-solving skillsNice-to-haves• 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with anAdvanced Degree (e.g. Masters, MBA, JD, MD)• Virtualization Administration: VMware ESX and Microsoft Hyper-V• Experience in administering medium to large scale virtualized environment utilizing VMware and Hyper-V• Exposure in Shared infrastructures hardware (HPE and DELL Enclosures)• BAO and Ansible automation experience are highly recommended.Benefits• Medical• Dental• Vision• 401 (k)• FSA/HSA• Life Insurance• Paid Time Off• Wellness Program Apply tot his job