Teen and Family Case Management Assistant job at Hennepin County Medical Center in Minneapolis, MN

Title: Teen and Family Case Management Assistant (251815)Location: Minneapolis United StatesJob Description:Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St.Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health.We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY:We are currently seeking a Teen and Family Case Management Assistant to join our Aqui Para Ti team. This part-time role will work 40 hours within a two week pay period on days. Hours fall between 8 AM and 5 PM but primarily will work afternoon hours from 12 PM to 5 PM.Candidates must be bilingual in Spanish. Purpose of this position: Under general supervision, provides service coordination to youth in specific communities between 10-24 and their families for various psychosocial issues, advocacy, and care. Delivers information, referrals, coordinates, negotiates, and procures services and resources for clients. Assists in the care coordination of complex patients to facilitate the delivery of bolthires-effective health care and identify the appropriate utilization of resources.Coaches patients and parents/caregivers in developmentally appropriate positive parenting style. Works collaboratively with interdisciplinary staff internal and external to the organization. Participates in quality improvement and evaluation processes related to the management of patient care. RESPONSIBILITIES:Explain policies about teen confidential services to patients and parents during the first visitAdminister health and parenting screening questionnaires to parents of new patients and then every year after their first visitEducate patients and parents about the meaning of mental health illness, treatment and resources, and how to navigate school and health systemProvide coaching to patients and parents and their identified supports on health issues and client identified goalsProvide education to parents or caregivers about mental health conditions, prevention, and resources.Refer clients to appropriate health resources and social services and support clients in accessing resources, particularly in regards to parents/caregiversPrepare and facilitate Aqui Para Ti (APT) multidisciplinary team clinic huddle; monitor and review clients’ needs, risks, and progress and develop/revise preliminary action plans accordingly during APT team case/care management sessions and teen clinic visitsActively coordinate services and follow-up with high-risk clients and parents, and work collaboratively with professionals involved in the care of the clientPerform face-to-face, video, and phone contact with a specified number of patients on a scheduled basis and as neededDevelop and nurture relationships with schools, community and social support providers to aid in effective referrals and timely access to servicesCreate and maintain the connection with schools to support patient’s educational goals.Support the patient and families with the process of obtain a 504 and/or Individualized Educational PlansCollect and track data for evaluation purposesParticipate in scholarly activities, presentations, train the trainer opportunities as fits APT‘s team needs in its National and State leadership roleOther duties as assigned, but only when trained and qualified to do soQUALIFICATIONS:MinimumQualifications:College degree in the social sciences or a related fieldTwo (2) year's experience working with specific communities, depending on assignmentMay require bilingual Spanish/English depending on assignment-OR-An approved equivalent combination of education and experiencePreferredQualifications:Healthcare professional with Bachelor’s degree in the social sciencesKnowledge/ Skills/ Abilities:Skill in youth/family engagement and referralBasic computer skillsKnowledge of diversity issues; grief and loss; social, economic, legal and medical systems; safety; and behavioral and psychosocial implications of acculturationAbility to work within medical hierarchyAbility to keep accurate and timely recordsAbility to assist in complex problem-solving with clientsAbility to work autonomously, network with related agencies, build coalitions, and establish boundaries with clients, team members, and agenciesAbility to be flexible and adapt to changing prioritiesMust demonstrate effective written and oral communicationAbility to deal with death and difficult issues sensitivelyLicense/Certifications:For employees working in a Behavioral Health Home certified clinic, employees must be certified as one of the following:Community health workerPeer support specialistFamily peer support specialistCase management associateMental health rehabilitation workerCommunity paramedicCertified health education specialist-OR-Meet the requirements of a case managerYou've made the right choice in considering Hennepin Healthcare for your employment.We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity. We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions). For a complete list of our benefits, please visit our career site on why you should work for us.Department: Behavioral Health HomePrimary Location: MN-Minneapolis-Whittier ClinicStandard Hours/FTE Status: FTE = 0.50 (40 hours per pay period)Shift Detail: DayJob Level: StaffEmployee Status: RegularEligible forBenefits: YesUnion/Non Union: UnionMin: $24.67Max: $32.00 Apply tot his job