Telesales Agent, B2C Dental Savings Plans

Job Description: • Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family • Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs • Build strong connections with consumers, earning trust through professional, clear, and friendly communication • Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms • Enroll consumers via inbound and outbound calls generated by company marketing efforts • Follow a proven sales and compliance call flow to ensure quality and consistency • Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information • Accurately document all interactions in line with standard operating procedures • Participate in ongoing training and coaching to sharpen your skills and boost performance • Adhere to all company policies, scripts, and designated processes Requirements: • 2–3 years of call center sales experience • A high-energy, positive attitude with a passion for sales success and helping others • Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics • Organizational skills, attention to detail, and ability to follow structured processes • Ability to quickly learn, retain, and apply complex information to drive results • Excellent communication, active listening, and analytical skills • Proficiency in Microsoft Office • Fast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screens • Willingness to work a regular 40-hour schedule and occasional overtime during peak periods • A work environment free from background noise and distraction Benefits: • Competitive compensation • Medical, Dental and Vision Coverage • 401K Plan with Company Match • Paid Time Off (PTO) • Sick Leave (if applicable) • Paid Parental Leave • Short Term Disability • Income Protection • Work Life Assistance Program • Health Savings and Flexible Spending Accounts • Education Benefits • Worldwide Scholarship Program • Volunteer Opportunities Apply tot his job