Universal Advisor
The Universal Advisor is a key member of the Enrollment Experience (EE) team, serving as a trusted advisor and subject matter expert throughout the enrollment process. This role ensures a seamless and efficient experience for prospective families and internal stakeholders by providing expert guidance, resolving issues, and supporting frontline staff. Requirements• Serve as the primary point of contact and a trusted advisor for Enrollment Experience (EE) processes• Provide expert support on complex enrollment scenarios• Lead training and coaching efforts for new hires and frontline staff• Develop and maintain resources, documentation, and knowledge articles• Identify and address process inefficiencies• Foster a culture of inclusion, collaboration, accountability, and technical excellenceBenefits• Paid time off• 401(k) plan• Health insurance• Dental insurance• Vision insurance• Life insurance• Disability insurance Apply tot his job