Account Manager - SaaS

This a Full Remote job, the offer is available from: Anywhere Account Manager | Ecommerce & Product Personalization (Remote) We are recruiting on behalf of a fast-growing, venture-backed ecommerce technology company operating in the product personalization space. Our client has already generated multi-million-dollar revenue and is scaling its merchant partnerships across North America. This is a high-impact Account Manager role focused on owning merchant success, retention, and revenue growth. Compensation & Work Setup • Base salary: $90,000 to $115,000 + $60,000 Bonus/commissions for Account Managers • Fully remote, work from home What Youll Be Doing • Manage and grow a portfolio of ecommerce merchant accounts • Act as the primary point of contact post-sale, owning long-term merchant success • Analyze account performance data to identify optimization, retention, and upsell opportunities • Partner with internal product, engineering, and operations teams to execute merchant strategies • Support onboarding, implementation, and ongoing optimization of the platform • Proactively identify risks, prevent churn, and drive account expansion What Were Looking For • Experience in account management, customer success, or partnerships within SaaS or ecommerce • Strong understanding of ecommerce metrics such as conversion rate, AOV, retention, and revenue growth • Data-driven mindset with the ability to turn insights into clear, actionable recommendations • Strong communication skills with both technical and non-technical stakeholders • Comfortable working in a fast-paced startup environment with evolving processes • Ecommerce, retail, API, or platform experience is a strong plus Why This Opportunity • Join a high-growth startup with strong revenue traction • Real ownership over accounts and outcomes • Clear earning upside and long-term career growth • Work remotely while collaborating with a tight-knit, high-performing team This offer from "Quota Crushers Agency" has been enriched by Jobgether.com and got a 82% flex score. Apply tot his job