Clinical Program Consultant, Infusion Quality Control and Assurance
About the positionResponsibilities• Review clinical quality related events, determine root cause, and complete the narrative consistent to team approach• Conduct Root Cause Analysis (RCA) and investigation and categorize events based on state & regulatory pharmacy law• Provide feedback for clinical coaching within operations• Provide feedback for various levels of clinical and non-clinical leadership on incident trends• Effectively communicate (written and spoken) to all levels of the organization• Provide recommendations to operations for the improvement of service delivery and patient experience• Engage with multidisciplinary departments to lead and / or assist in quality improvement projects (QIP) and Correction and Preventive Actions (CAPA)Requirements• Current and unrestricted Pharmacist or Nursing License• 2+ years healthcare quality control & assurance experience• 2+ years minimum demonstrated experience using root cause analysis / problem solving• 2+ years of experience in a matrixed organization• Experience working on quality improvement projects (QIP) and Correction and Preventive Actions (CAPA)• Experience organizing quality data in appropriate reporting format• Experience investigating, analyzing, synthesizing, and formulating conclusions• Intermediate proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)Nice-to-haves• Clinical Pharmacist OR Nursing experience within an Infusion focused pharmacy• CPHQ, CPPS, or other relevant certifications• CPR+, CareLink (or other pharmacy prescription processing) system experience• URAC or other accreditations knowledgeBenefits• Comprehensive benefits package• Incentive and recognition programs• Equity stock purchase• 401k contribution Apply tot his job