**Experienced Customer Service Agent - Sports - $20.50/hour - Hybrid - OVERNIGHT *11:30pm to 8am***

**Join arenaflex, a leading interactive gaming company, in a dynamic role that combines your passion for sports and customer service.** Are you a customer service enthusiast with a passion for sports? Do you thrive in a fast-paced environment where no two days are the same? Look no further than arenaflex, a rapidly growing interactive gaming company that's revolutionizing the way people engage with sports. We're seeking an experienced Customer Service Agent to join our team, working overnight shifts from 11:30pm to 8am, with the flexibility to work from home 4 out of 5 days a week. **Why Choose arenaflex?** * Competitive pay of $19.50/hour plus a $1.00/hour shift differential for overnight shifts, totaling $20.50/hour. * Opportunity for career advancement within a rapidly growing interactive gaming company. * Comprehensive benefits package offered. * Enjoy a fun and relaxed work environment with fellow sports enthusiasts. * Flexibility to work from home 4 out of 5 days a week. * Education and conference reimbursements available. **What to Expect (Job Responsibilities):** As a Customer Service Agent at arenaflex, you'll be the face of our company, providing exceptional customer experiences to our players and guests. Your responsibilities will include: * Communicating with players and guests via live chat, email, and phone to provide a seamless customer experience. * Utilizing internal resources to assist players with account statuses and histories. * Delivering exceptional customer service that builds value in our brand. * Assisting guests with booking hotel reservations and RSVPs for special events. * Investigating and troubleshooting technical issues players experience with products. **What is Required (Qualifications):** To succeed in this role, you'll need: * A High School diploma or College Degree. * At least 1 year of experience in customer service/customer support. * Must be at least 21 years of age. * Ability to maintain a friendly disposition under pressure and handle frustrated players. * Strong attention to detail and analytical thinking skills. **How to Stand Out (Preferred Qualifications):** While not required, the following qualifications will make you a strong candidate: * Demonstrated passion for excellence in customer service. * Ability to type quickly and write with good grammar and punctuation. * Experience in the gaming or sports wagering industry. * Ability to work some holidays and weekends. * Strong problem-solving abilities and a heightened sense of urgency. **Skills and Competencies Required for Success:** To excel in this role, you'll need: * Excellent communication and interpersonal skills. * Strong problem-solving and analytical thinking skills. * Ability to work in a fast-paced environment with multiple priorities. * Strong attention to detail and organizational skills. * Ability to maintain a friendly and professional demeanor under pressure. **Career Growth Opportunities and Learning Benefits:** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Agent, you'll have opportunities to: * Develop your skills and knowledge in customer service, gaming, and sports. * Take on new challenges and responsibilities as you grow in your role. * Participate in training and development programs to enhance your skills and knowledge. * Collaborate with a talented team of professionals who share your passion for sports and customer service. **Work Environment and Company Culture Highlights:** At arenaflex, we're proud of our fun and relaxed work environment, where you'll have the opportunity to: * Work from home 4 out of 5 days a week. * Collaborate with a talented team of professionals who share your passion for sports and customer service. * Participate in team-building activities and social events. * Enjoy a comprehensive benefits package, including education and conference reimbursements. **Compensation, Perks, and Benefits:** As a Customer Service Agent at arenaflex, you'll enjoy: * Competitive pay of $19.50/hour plus a $1.00/hour shift differential for overnight shifts, totaling $20.50/hour. * Comprehensive benefits package, including education and conference reimbursements. * Flexible work arrangements, including the option to work from home 4 out of 5 days a week. * Opportunities for career advancement and professional growth. **Conclusion:** If you're a customer service enthusiast with a passion for sports, we want to hear from you! Join arenaflex, a leading interactive gaming company, in a dynamic role that combines your skills and interests. Apply now and take the first step towards a rewarding career with a fun and relaxed work environment. Apply Job! Apply for this job