Experienced Customer Service Representative – Insurance and Financial Services Expert for arenaflex Team

Introduction to arenaflex arenaflex is a dynamic and growth-oriented organization that specializes in providing top-notch insurance and financial services to its clients. With a strong commitment to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, arenaflex is an ideal place to work for individuals who are passionate about making a positive impact in their community. As a customer-focused and results-driven company, arenaflex is dedicated to delivering exceptional service and support to its clients, and it is now seeking a highly skilled and motivated Customer Service Representative to join its team. Job Overview As a Customer Service Representative at arenaflex, you will play a vital role in establishing and maintaining strong relationships with clients, identifying their insurance and financial services needs, and providing tailored solutions to meet those needs. You will be responsible for developing leads, scheduling appointments, and marketing appropriate products and services to clients. If you are a people-oriented and customer-focused individual with excellent communication skills and a passion for delivering exceptional service, then this role may be the perfect fit for you. Key Responsibilities Establish and maintain strong relationships with clients, providing exceptional customer service and support Use a customer-focused, needs-based review process to educate clients about insurance options and identify their needs Develop leads, schedule appointments, and market appropriate products and services to clients Follow up with clients as needed to ensure their needs are being met and to identify new opportunities Work collaboratively with the arenaflex team to achieve sales goals and provide exceptional service to clients Benefits and Compensation As a Customer Service Representative at arenaflex, you will be eligible for a range of benefits, including: 401K plan Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential and opportunity for advancement within the agency Hiring bonus up to a certain amount The compensation range for this role is $40,000.00 - $55,000.00 per year, depending on experience and performance. Requirements and Qualifications To be successful in this role, you will need to possess the following skills and qualifications: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening People-oriented and customer-focused approach Detail-oriented and organized Proactive in problem-solving and able to think critically Able to learn computer functions and use technology to support sales and service activities Ability to work in a team environment and collaborate with others to achieve goals Career Growth and Development At arenaflex, we are committed to helping our employees grow and develop in their careers. As a Customer Service Representative, you will have access to training and development programs, as well as opportunities for advancement within the agency. If you are motivated to succeed and are looking for a career, not just a job, then arenaflex may be the perfect place for you. Work Environment and Company Culture arenaflex is a dynamic and supportive work environment that values its employees and is committed to helping them succeed. Our office is located in the Bronx, NY, and is open Monday - Friday from 9am-5pm, with Saturday appointments available. We also offer additional languages spoken, including Spanish. If you are looking for a company that is passionate about making a difference in the lives of others and bettering the community, then arenaflex may be the perfect fit for you. How to Apply If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, then we encourage you to apply for the Customer Service Representative role at arenaflex. Please submit your application, and we will follow up with you on the next steps in the interview process. Conclusion arenaflex is a leading provider of insurance and financial services, and we are committed to delivering exceptional service and support to our clients. As a Customer Service Representative, you will play a vital role in helping us achieve our mission and making a positive impact in the lives of others. If you are looking for a career that is both challenging and rewarding, then we encourage you to apply for this exciting opportunity. Join the arenaflex team today and start building a career that you can be proud of! Apply for this job