**Experienced Customer Service Representative & Office Administrative Assistant – Driving Arenaflex Success**

Are you a highly organized and detail-oriented individual with excellent communication skills? Do you thrive in a fast-paced office environment where no two days are the same? If so, we invite you to join our dynamic team at Arenaflex as a Customer Service Representative & Office Administrative Assistant. In this exciting role, you will play a vital part in delivering exceptional customer experiences, supporting our administrative functions, and contributing to the overall success of our organization. **About Arenaflex** Arenaflex is a leading manufacturer of high-quality plastic products, serving the U.S. and international markets with a wide range of plastic tubing solutions. Founded in 1949, our company has grown to become a trusted partner for businesses and industries worldwide. With a state-of-the-art facility covering over 85,000 square feet and a team of 45 dedicated professionals, we are committed to innovation, quality, and customer satisfaction. As a valued member of our team, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment. **Key Responsibilities** As a Customer Service Representative & Office Administrative Assistant, your primary responsibilities will include: * Answering incoming calls and emails from customers, responding to their inquiries, and providing timely updates on their orders * Gathering information on customer complaints and escalating them to management for swift resolutions * Scheduling interviews with applicants for the Plant Manager to conduct * Conducting onboarding paperwork, background checks, and E-Verify reports for all new hires * Performing various administrative tasks, such as data entry, filing, and record-keeping * Maintaining accurate and up-to-date records of customer interactions and order status * Providing exceptional customer service, ensuring that every interaction is positive and memorable * Collaborating with the Plant Manager and other team members to achieve shared goals and objectives **Preferred Qualifications** While we welcome applications from candidates with various backgrounds and experiences, we are particularly interested in those with: * Previous experience in MS Office systems, including Outlook, Word, Excel, and PowerPoint * Proven ability to prioritize tasks, multitask, and manage multiple projects simultaneously * Strong attention to detail and organizational skills, with a focus on accuracy and efficiency * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and management * Familiarity with customer service software and systems, such as CRM platforms and ticketing systems **Schedule and Benefits** As a valued member of our team, you can expect: * A standard Monday-to-Friday schedule, with regular working hours from 8:30 am to 5:30 pm * Paid holidays and vacation time, allowing you to recharge and enjoy your personal time * Comprehensive medical insurance, ensuring your health and well-being are protected * Opportunities to grow and develop your skills, with a focus on career advancement and professional development * A dynamic and supportive work environment, with a team of dedicated professionals who share your passion for excellence **What We Offer** At Arenaflex, we are committed to creating a work environment that is inclusive, supportive, and empowering. We believe that our employees are our greatest asset, and we strive to provide a range of benefits and opportunities that support their growth and well-being. Some of the benefits we offer include: * Competitive salary and benefits package * Opportunities for career advancement and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Access to cutting-edge technology and training programs * A comprehensive employee assistance program, providing support for mental health, wellness, and work-life balance **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application portal. We look forward to hearing from you and exploring how you can contribute to the success of Arenaflex. **Apply Now!** [Insert Apply Button or Link] Join our team at Arenaflex and become a part of our dynamic and supportive community. We look forward to welcoming you on board! Apply for this job