**Experienced Customer Service Representative – Remote in New York**

Join the arenaflex team and ignite your career with an award-winning employment experience. As a Customer Service Representative working remotely in New York, you'll be a part of bringing humanity to business and making a lasting impact on the lives of our customers. **About arenaflex** arenaflex is a leading global customer experience technology and services company focused on the design, implementation, and delivery of transformative customer experience for many of the world's most iconic and disruptive brands. With a commitment to making customers happy, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. Our business is about more than just customer service – it's about building relationships, creating memories, and making a difference in the lives of our customers. **Our Culture** Our employees have spoken, and our purpose, team, and company culture are amazing. Our Great Place to Work certification in the United States says it all! We're a global team of curious lifelong learners guided by our company values, and we're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled coaching, and on into 1000s of free courses to support your career growth, we're here to help you succeed. **What You'll Be Doing** As a Customer Service Representative, you'll be the spark that brightens days and ignites careers. You'll be a part of bringing humanity to business and making a lasting impact on the lives of our customers. Your passion for helping others and giving them peace of mind will shine through as you: * Answer incoming communications from customers with a smile * Conduct research to provide answers for customers to resolve their issues * Recognize, apply, and explain your product or service knowledge * Use your computer experience to navigate our systems and tools * Work collaboratively with your team to achieve our goals **What You Bring to the Role** To succeed in this role, you'll need: * At least 1 year of customer service experience * A high school diploma or equivalent * A caring and supportive nature that will shine through as you help customers * Computer experience and a high-speed internet connection (>25mbps) * A passion for helping others and giving them peace of mind **What You Can Expect** As a member of our team, you can expect: * Supportive of your career and professional development * An inclusive culture and community-minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values * A base wage starting at $18.92 plus performance bonus opportunities * A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives * A supportive work environment that encourages collaboration, creativity, and growth **A Bit More About Your Role** We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled coaching, and on into 1000s of free courses to support your career growth, we're here to help you succeed. You'll report to a Team Lead and contribute to the success of the customer experience and the overall success of the team. **About arenaflex** arenaflex is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We aim to reflect the communities we serve by not only delivering amazing service and technology but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. **Primary Location** US-NY-Malta **Benefits** * Retirement/Pension Plans * Paid Holidays * Maternity/Paternity Paid Leave * Long Term Disability * Flexible Spending Accounts * Professional Development * Prescription Drug Coverage * Employee Referral Program * Flexible Schedules * Game Rooms * Work From Home * Paid sick days * Merchandise Discounts * Vacation/Paid Time Off * Life Insurance * Medical, Dental, and Vision * Parking * On-Site Cafeteria * Tuition Reimbursement * Performance bonus * Employee Events * 401K **Apply Now** Ready to join the arenaflex team and ignite your career? Apply now and take the first step towards a rewarding and challenging role that will make a lasting impact on the lives of our customers. Apply Job! Apply for this job