**Experienced Full Stack Customer Support Specialist – Spanish Language Expert – Work from Home Opportunity**

Are you a native or near-native Spanish speaker looking for a new challenge in customer support? Do you have excellent communication skills, a passion for helping others, and a knack for problem-solving? Look no further than arenaflex, a leading global provider of outsourced customer experience management solutions! At arenaflex, we're on a mission to deliver exceptional customer experiences that drive business growth and loyalty. As a Customer Support Specialist, you'll play a critical role in achieving this goal by providing top-notch support to our clients' customers via inbound calls. If you're a motivated and talented individual with a flair for communication, we want to hear from you! **About arenaflex** arenaflex is the global leader in outsourced omnichannel customer experience management, serving as a strategic partner to the world's largest companies in a wide range of industries. With 380,000 interaction experts across nearly 80 countries, speaking 265 languages and dialects, we're uniquely positioned to deliver consistently positive customer interactions that are reliable, flexible, and intelligent. Our Romanian subsidiary, arenaflex Romania, has been a key player in the local market since 2004, providing quality services to first-line players in the banking, insurance, telecommunications, gaming, tourism, and other sectors. With over 1,300 employees, we're committed to delivering exceptional customer experiences that drive business growth and loyalty. **What We Offer** As a Customer Support Specialist at arenaflex, you'll enjoy a range of benefits and perks, including: * **Full-time contract** with a competitive salary and flexible schedule * **Work from Home** opportunity, allowing you to balance your work and personal life * **Super-fast recruitment process**, so you can start your new role in just a few days * **Paid and online training**, ensuring you have the skills and knowledge you need to succeed * **Meal tickets** (21 RON/working day, around 441 RON per month) * **Discounts cards** through different partners * **Medical Plan** to a private health center (Regina Maria) * **Professional development and promotion opportunities** * **Internal events** and international talent competitions * **Santa's Gift** for your children * **Bookster** – free subscription, with delivery at home for those working from home **Responsibilities** As a Customer Support Specialist, you'll be responsible for: * Managing customer interactions via inbound calls * Providing an optimum level of service with the aim of achieving the best resolution for the customer * Advising customers on the best approach based on their needs and requests **Qualifications** To succeed in this role, you'll need: * Fluency in Spanish, with excellent written and verbal communication skills * Customer-oriented and compassionate approach * Patient, empathetic, and eager to help * Analytical skills and problem-solving abilities * Sound judgment and decision-making skills * Team player with a respectful attitude towards authority * Attention to detail and computer proficiency in Windows and MS Office * Strong social support system, autonomy, and ability to work from home **Why Join arenaflex?** At arenaflex, we're passionate about delivering exceptional customer experiences that drive business growth and loyalty. We're a multicultural and friendly team with a sense of humor, and we're committed to creating a positive and inclusive work environment. If you're a motivated and talented individual with a flair for communication, we want to hear from you! **Apply Now!** Ready to take the first step towards a new career opportunity? Apply now to join our team of Customer Support Specialists at arenaflex! Don't miss out on this chance to work from home, develop your skills, and enjoy a range of benefits and perks. Apply now and take the first step towards a brighter future! Apply Job! Apply for this job