Experienced Inside Sales Specialist – Live Chat and Email – B2B Sales and Customer Service Expert

Welcome to arenaflex: A Leader in Innovative Products With 19 service centers nationwide, arenaflex is North America’s leading supplier and fabricator of “Hole Products”, including Perforated and Expanded Metals, Wire Mesh and Designer Metals, as well as a complete line of Metal Grating and Flooring Products. Our company has a rich history of providing top-quality products to a wide variety of industries and applications. We are now seeking an experienced Inside Sales Specialist to join our team and contribute to our continued success. About the Role The Inside Sales Specialist is responsible for developing relationships with customers, gathering requirements, and negotiating terms to provide products to our diverse customer base. This is a great B2B professional sales opportunity with a large base of repeat customers, and the primary focus will be on digital communications – live chat and email with customers. Whether you are a recent college graduate or an experienced sales professional, we welcome candidates with enthusiasm to serve our customers and provide them with exceptional sales and customer service experiences. Key Responsibilities Develop and maintain relationships with existing customers via phone calls, emails, and live chat to ensure customer satisfaction and identify new sales opportunities Identify and investigate customer requirements and provide solutions to meet their needs, utilizing your knowledge of our products and services Make accurate, rapid cost calculations to provide customers with quotations and negotiate the terms of agreements to close sales Provide superior customer service to increase sales opportunities and advise on forthcoming product developments and upsell special promotions Check quantities in inventory and order progress with suppliers to ensure timely delivery of products Gather market and customer information to provide feedback on future buying trends and identify new markets and business opportunities Aim to meet or exceed sales targets and contribute to the growth and success of our company Qualifications and Skills To be successful in this role, you will need to possess a degree in Business Administration, Marketing, or equivalent sales experience. We are looking for an enthusiastic sales professional with industrial/technical product sales, B2B sales, or strong customer service experience. You should have strong math skills and the ability to learn technical product applications, as well as computer proficiency including MS Word, Excel, and the ability to type 40 WPM. In addition to these technical skills, you will need to have excellent communication skills, both verbal and written, and be a strong team player with the ability to prioritize and multi-task. You should be able to demonstrate creativity and initiative in a sales environment and have a high level of professionalism with strong attention to detail. Essential Qualifications Degree in Business Administration, Marketing, or equivalent sales experience Enthusiastic sales professional with industrial/technical product sales, B2B sales, or strong customer service experience Strong math skills and the ability to learn technical product applications Computer proficiency including MS Word, Excel, and ability to type 40 WPM Excellent communication skills, both verbal and written Strong team player with the ability to prioritize and multi-task Preferred Qualifications Experience in a similar sales role, preferably in a B2B environment Knowledge of our products and services, or similar products in the industry Proven track record of meeting or exceeding sales targets Ability to work in a fast-paced environment and adapt to changing circumstances Career Growth and Development At arenaflex, we are committed to the growth and development of our employees. We provide weeks of personalized training to learn our products and our business, so that our sales professionals are knowledgeable and well-equipped to be successful. We also offer opportunities for career advancement and professional growth, as well as a supportive and collaborative work environment. Work Environment and Company Culture arenaflex is a dynamic and innovative company with a strong commitment to our employees and our customers. We pride ourselves on our positive and supportive work environment, and we strive to create a culture that is inclusive, diverse, and respectful. We are a Drug Free Workplace and strong advocate of workforce diversity, and we welcome applications from qualified candidates from all backgrounds. Compensation and Benefits We offer a competitive compensation package, including a generous benefits package with 1st day eligibility for health insurance, three weeks of PTO, 9 paid holidays, 401k with employer match, and Company provided disability/life insurance. We also offer quarterly recognition incentives to reward our team members for their hard work and contributions to our company. Benefits 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Conclusion If you are a motivated and enthusiastic sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. At arenaflex, we are committed to providing our customers with exceptional products and services, and we are looking for talented and dedicated individuals to join our team. Apply now to become a part of our dynamic and innovative company and take your career to the next level. Apply for this job