Experienced Remote Data Entry Administrator – Core Data Management and Customer Support Specialist at arenaflex
Introduction to arenaflex At arenaflex, we pride ourselves on being a unique and innovative company that celebrates connection and community. We are dedicated to growing great leaders who share our passion for service and are guided by their commitment to others. As a leader in our industry, we are committed to creating a work environment that is inclusive, supportive, and empowering. Our mission is to provide exceptional service to our customers, and we are looking for talented individuals to join our team and help us achieve our goals. Job Overview We are seeking an experienced and detail-oriented Data Entry Administrator to join our dynamic team. As a Data Entry Administrator at arenaflex, you will play a critical role in maintaining data accuracy in our core data management systems, specifically assisting in keeping store and B2B customer account records up-to-date. Your duties will include managing request volumes, handling inquiries, troubleshooting, and resolving issues while implementing data integrity standards in a timely manner to meet service level targets. Key Responsibilities Execute requests to update store and customer account records in core data management systems Troubleshoot and resolve data problems Provide world-class customer support Manage request volumes and prioritize tasks to meet deadlines Work independently and as part of a team to achieve goals and objectives Collaborate with cross-functional teams to resolve process issues and develop new processes Assist in defining, developing, documenting, and executing multiple related tasks and projects Qualifications and Requirements To be successful in this role, you should have: A Bachelor's degree in a related field Working knowledge of relational databases and enterprise-wide system interfaces Ability to balance multiple priorities and meet deadlines Ability to work independently and as part of a team Ability to lead cross-functional teams in resolving process issues and developing new processes Ability to assist in managing projects and processes independently Strong customer service skills and attention to detail Ability to troubleshoot and resolve issues in a timely and efficient manner Preferred Qualifications Experience working in a data entry or administrative role Knowledge of data management systems and software applications Experience working in a fast-paced environment with multiple priorities and deadlines Strong analytical and problem-solving skills Excellent communication and interpersonal skills Skills and Competencies To be successful in this role, you should possess the following skills and competencies: Strong attention to detail and ability to maintain accuracy in data entry Excellent customer service skills and ability to provide world-class support Ability to work independently and as part of a team Strong analytical and problem-solving skills Ability to prioritize tasks and manage multiple projects simultaneously Excellent communication and interpersonal skills Ability to adapt to changing priorities and deadlines Career Growth and Development At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a Data Entry Administrator, you will have the opportunity to develop your skills and knowledge in data management and customer support, and to advance your career within the company. We offer a range of training and development programs, including on-the-job training, mentorship, and education assistance. Work Environment and Company Culture At arenaflex, we pride ourselves on our inclusive and supportive work environment. We believe in creating a workplace that is empowering, respectful, and fun, and we are committed to providing our employees with the tools and resources they need to succeed. Our company culture is built on the values of service, integrity, and community, and we are looking for individuals who share these values and are passionate about making a difference. Compensation and Benefits We offer a competitive salary of $26 per hour, as well as a range of benefits, including: 100% tuition reimbursement through our education assistance program Comprehensive health insurance with a range of plans to choose from Stock and savings programs, including our equity reward program Flexible scheduling and opportunities for paid time off Free coffee and other perks Conclusion If you are a detail-oriented and customer-focused individual who is passionate about data management and customer support, we encourage you to apply for this exciting opportunity to join our team at arenaflex. As a Data Entry Administrator, you will play a critical role in maintaining data accuracy and providing world-class customer support, and you will have the opportunity to develop your skills and knowledge in a dynamic and supportive work environment. Apply now to take the first step in your career with arenaflex! Apply Job! Apply for this job