**Experienced Retail Customer Service Representative – Full-Time Opportunity at arenaflex**

At arenaflex, we're committed to delivering exceptional customer experiences and fostering a positive, productive work environment. As a key member of our retail team, you'll play a vital role in ensuring our customers receive top-notch service and support. If you're passionate about providing outstanding customer experiences and are eager to join a dynamic team, we encourage you to apply for this exciting opportunity. **About arenaflex** arenaflex is a leading provider of innovative solutions and services, dedicated to empowering individuals and businesses to achieve their goals. Our company culture is built on a foundation of collaboration, innovation, and a passion for delivering exceptional results. We're proud to offer a comprehensive range of benefits and opportunities for growth and development, making us an attractive choice for professionals seeking a rewarding career. **Job Summary** We're seeking an experienced Retail Customer Service Representative to join our team at arenaflex. As a key member of our retail team, you'll be responsible for providing exceptional customer service, processing returns and exchanges, and maintaining a clean and organized retail environment. If you're a motivated and customer-focused individual with a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity. **Essential Duties and Responsibilities** As a Retail Customer Service Representative at arenaflex, you'll be responsible for the following key duties and responsibilities: * Provides exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner * Processes returns and exchanges, ensuring accurate and efficient handling of customer transactions * Maintains a clean and organized retail environment, including stocking shelves and counters with merchandise and ensuring the absence of missing parts * Assists in setting up advertising displays and arranging merchandise on counters to promote sales * Follows performance standards as written, ensuring compliance with company policies and procedures * Stamps, marks, or tags price on merchandise, ensuring accurate pricing and labeling * Obtains merchandise requested by customers and places merchandise in a bag or box, assisting customers in carrying larger items to their vehicle * Answers customer questions and offers assistance or direction, providing a positive and supportive experience * Cleans shelves, counters, and displays, maintaining a clean and organized retail environment * Greets customers when they enter the store and checks packages and receipts when exiting the store * Thank customers for their business, ensuring a positive and memorable experience **Education and/or Experience** To be successful in this role, you'll need: * High school diploma or general education degree (GED) * One to three months of customer service or sales-related experience and/or training * Ability to pass a background check and drug screen **Skills and Competencies** As a Retail Customer Service Representative at arenaflex, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills, with the ability to interact with customers and colleagues in a professional and courteous manner * Strong problem-solving and conflict resolution skills, with the ability to resolve customer issues in a timely and professional manner * Ability to work in a fast-paced environment, with a high level of energy and enthusiasm * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Ability to lift up to 25 pounds and stand for long periods of time **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Retail Customer Service Representative, you'll have access to a range of training and development opportunities, including: * Comprehensive onboarding program, ensuring a smooth transition into the role * Ongoing training and development opportunities, including customer service and sales training * Opportunities for advancement and career growth, with a clear path for professional development * Access to a range of benefits and perks, including paid time off, comprehensive medical, dental, and vision insurance, and a generous employee discount **Work Environment and Company Culture** As a Retail Customer Service Representative at arenaflex, you'll be part of a dynamic and supportive team, working in a fast-paced and exciting retail environment. Our company culture is built on a foundation of collaboration, innovation, and a passion for delivering exceptional results. We're proud to offer a positive and productive work environment, with a range of benefits and perks to support your well-being and success. **Compensation, Perks, and Benefits** As a Retail Customer Service Representative at arenaflex, you'll receive a competitive hourly rate of $15.40, with opportunities for advancement and career growth. You'll also have access to a range of benefits and perks, including: * Paid time off * Comprehensive medical, dental, and vision insurance * Generous employee discount * 401(k) with company match * Health club reimbursement * Tuition reimbursement **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. **Contact Us** If you require assistance interacting with our career site, please contact us by calling (330) 630-5570 option 2 for Human Resources. We're committed to providing a positive and supportive experience for all applicants. Apply for this job