**Experienced Seasonal Customer Service Representative (Remote) – Deliver Exceptional Customer Experiences with arenaflex**
Are you a customer service enthusiast looking for a remote career opportunity that offers flexibility, growth, and a chance to make a real impact? Do you thrive in a dynamic, people-first culture that values diversity, equity, and inclusion? If so, we invite you to join arenaflex as a Seasonal Customer Service Representative (Remote) and become part of a global team that's passionate about delivering exceptional customer experiences. **About arenaflex** arenaflex is a forward-thinking global organization that's committed to nurturing a true people-first culture and a genuine sense of belonging. We're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" year after year. Our team of game-changers from 70+ countries is united by a shared purpose: to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. **Career Growth and Personal Development** As a Seasonal Customer Service Representative (Remote) at arenaflex, you'll have the opportunity to reimagine an all-new career journey and develop "friends for life" along the way. We'll provide you with all the training, technologies, and continuing support you need to succeed. Plus, with a strong focus on career growth and personal development, you'll have access to a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. **What You'll Do in This Role** As a Customer Service Representative working from home, you'll be responsible for: * Providing inbound customer support using a call flow guide * Helping customers resolve basic technical issues * Tracking, documenting, and retrieving information in databases * Offering additional products and/or services * Delivering expert customer experiences...with a smile **Your Qualifications** To succeed in this role, you'll need: * 1+ year of customer service experience * Open availability (this is a seasonal position) * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing * Computer Requirements: + Bring your own device - This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher * Internet Requirements: + DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence **What's in It for You** As a Seasonal Customer Service Representative (Remote) at arenaflex, you'll enjoy: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the Best Version of You!** If this sounds like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice." **Location:** * USA **Language Requirements:** * English **Time Type:** * Full time **Physical & Mental Requirements:** * While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** * In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** * Currently, this position may be performed only in the states listed here. **arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.** For more information regarding your EEO rights as an applicant, please visit the following websites: * English * Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job