**Experienced Sr Director, Customer and Marketing Data, Applied AI, and Analytics – Visionary Leader for arenaflex**

At arenaflex, we're on a mission to revolutionize the way we approach customer and marketing data, applied AI, and analytics. As a seasoned leader, you'll play a pivotal role in shaping our strategic vision, driving innovation, and delivering results that exceed expectations. If you're passionate about leveraging data to drive business growth, customer engagement, and product excellence, we want to hear from you. **About arenaflex** arenaflex is a forward-thinking organization that's committed to harnessing the power of data, AI, and analytics to drive business success. Our team of experts is dedicated to delivering cutting-edge solutions that meet the evolving needs of our customers and stakeholders. With a strong focus on innovation, collaboration, and customer-centricity, we're creating a culture that's inclusive, diverse, and empowering. **Job Summary** As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you'll serve as a strategic leader, driving the development and execution of our customer and marketing data product portfolio. You'll work closely with cross-functional teams, including product, engineering, analytics, and user experience design, to deliver results that meet our business objectives. Your expertise in data science, product management, and leadership will be instrumental in shaping our strategic vision, driving innovation, and ensuring customer satisfaction. **Key Responsibilities** * Develops the long-term vision of a data product portfolio or strategic capability that drives strategies, requirements, and roadmaps; understands the competitive landscape and directly influences the enterprise in how it makes portfolio-specific decisions; owns the different product roadmaps that make up the product portfolio; and influences investment choices that yield long-term customer benefits in support of the vision. * Owns and leads the customer, loyalty, and marketing data ecosystem and serves the customer and marketing organization with actionable analytics to support delivering top-line sales and productivity improvements. * Develops a culture of innovation and experimentation and encourages two-way door initiatives that address customer needs. * Owns annual planning for the product portfolio and represents the team in discussions with executives. * Owns the user experience (UX) and sets the direction for the UX design of products within the product portfolio or strategic capability. * Defines processes and measurements for the team to effectively track development work and triage bugs of products in the product portfolio. * Partners with relevant stakeholders and leads and owns the development of launch and go-to-market plans of products within the product portfolio or strategic capability. * Identifies issues and blockers that may delay the launch or impede the success of products in the product portfolio or strategic capability, communicates to leadership, assesses alternatives to resolve, and takes action to resolve. * Ensures customer and business goals remain aligned with identified customer needs; sets the strategy for customer engagement and leads its execution. * Engages with internal and external thought leaders to drive product leadership within the portfolio. * Leads and owns operational product strategy of the portfolio or strategic capability and ensures alignment with other portfolio owners. * Facilitates an understanding among the team of broader organizational goals and the role each team plays; audits team goals and is accountable for product portfolio performance against broader organizational goals. * Leads a team in support of achieving the company's mission. Manages performance and fosters an inclusive environment to help associates achieve their potential. * Leverages data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of assigned products and related P&L impacts, and deliver recommendations to key stakeholders. * Develops and presents communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient. * Monitors technology trends and anticipates their impact on the product roadmap; leverages this understanding to drive innovation. * Collaborates with the broader product and technology management community to understand dependencies and create a community of practice. **Essential Qualifications** * 12 years of experience in software engineering, data science, and/or product management * 7 years of direct team leadership experience across software engineering, product management, or data science * Prior experience in marketing, customer, and retail media networks analytics, building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions solving business problems in a product model * Bachelor's degree in business, technology, or related field (or equivalent work experience in lieu of degree) **Preferred Qualifications** * Experience working with software development teams to launch online products * Experience with large-scale order management and inventory systems * Experience with customer relationship management systems * Master's degree in business administration or similar advanced degree **What We Offer** * Competitive salary range: $179,000.00 - $340,100.00 annually * Opportunity to work with a forward-thinking organization that's committed to innovation and customer-centricity * Collaborative and inclusive work environment that fosters growth and development * Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off * Professional development opportunities, including training, mentorship, and career advancement * Flexible work arrangements, including remote work options and flexible hours **How to Apply** If you're a seasoned leader with a passion for data, AI, and analytics, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to learn more about your experience and qualifications. **Equal Opportunity Employer** arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. **Benefits and Eligibility** For information regarding our benefit programs and eligibility, please visit our benefits page. **Remote Work Policy** arenaflex is a remote-friendly organization, and this role is eligible for remote work arrangements. However, please note that Lowe's hourly remote associates cannot reside in Alaska, California, or Hawaii, and Lowe's salaried remote associates cannot reside in Alaska or Hawaii. **Conviction Records** Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to reach out to us at [insert contact information]. We look forward to hearing from you! Apply for this job