**Experienced UNiD Customer Specialist – Medical Technology and Healthcare Solutions Expert (Remote USA)**

At arenaflex, we're revolutionizing the medical technology and healthcare solutions landscape with innovative, cutting-edge products and services. As a seasoned professional in the field, you'll have the opportunity to join our dynamic team and contribute to shaping the future of healthcare. If you're passionate about delivering exceptional customer experiences, staying ahead of the curve in medical technology, and growing your career in a supportive and collaborative environment, we invite you to explore this exciting opportunity. **Why Join arenaflex?** * Competitive compensation package, including a salary up to $98,400, and comprehensive benefits to ensure your well-being and financial security * Unparalleled opportunities for career advancement and growth within our organization, with a focus on professional development and mentorship * The flexibility to work remotely from anywhere in the United States, allowing you to maintain a healthy work-life balance and pursue your passions * The chance to be part of a pioneering team that's pushing the boundaries of medical technology and healthcare solutions * A culture that values innovation, collaboration, and customer satisfaction, with a commitment to making a positive impact on people's lives **What to Expect (Job Responsibilities):** As an Experienced UNiD Customer Specialist at arenaflex, you'll be responsible for: * Managing and updating surgical schedules with precision and attention to detail, ensuring seamless coordination between hospital staff, sales representatives, and consultants * Collaborating with cross-functional teams to design patient-specific implants, leveraging your expertise in medical case management and research coordination * Collecting and verifying patient radiographic images from various sources, ensuring accurate and timely case information is relayed to engineers * Providing exceptional customer service to clinics, hospitals, and patients, including scheduling and implant verification, to ensure a positive experience and build strong relationships * Staying up-to-date with the latest medical technology advancements and industry trends, applying your knowledge to drive innovation and improvement within our organization **What We're Looking For (Qualifications):** To succeed in this role, you'll need: * A Bachelor's degree in a relevant field, such as healthcare administration, medical technology, or a related discipline * A minimum of 2 years of relevant experience in medical case management, research coordination, or a related field, or an advanced degree with 0 years of experience * 2+ years of experience in medical case management, with a strong understanding of patient-specific implants and surgical scheduling * Experience as a surgical scheduler and research coordinator, with a proven track record of delivering high-quality results in a fast-paced environment * Strong communication and interpersonal skills, with the ability to build strong relationships with hospital staff, sales representatives, and consultants **How to Stand Out (Preferred Qualifications):** While not required, the following qualifications will give you a competitive edge: * Experience working with hospital EMR/PACS systems, with a strong understanding of medical imaging and data management * Experience working in a fast-paced environment, with a proven ability to prioritize tasks, manage multiple projects, and meet deadlines * Knowledge of medical technology advancements, with a passion for staying up-to-date with the latest trends and innovations in the field **Our Commitment to Diversity, Equity, and Inclusion:** At arenaflex, we're dedicated to fostering a culture of diversity, equity, and inclusion, where everyone feels valued, respected, and empowered to contribute their best work. We're committed to creating a workplace that's free from bias and discrimination, where everyone has equal opportunities for growth and development. **How to Apply:** If you're a motivated and experienced professional who's passionate about delivering exceptional customer experiences and driving innovation in medical technology and healthcare solutions, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications, experience, and career goals. We can't wait to hear from you! **Equal Opportunity Employer:** arenaflex is an equal opportunity employer, committed to creating a workplace that's inclusive, diverse, and free from bias and discrimination. We welcome applications from qualified candidates of all backgrounds, experiences, and perspectives. If you're passionate about making a positive impact on people's lives and contributing to a pioneering organization that's shaping the future of healthcare, we invite you to join our team. Apply for this job